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Produktion & Logistik

Fulfilment Operations Team Leader

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  • Dumbravita, Timisoara, Timis, Romania
  • Logistik och Leverantörskedja

Jobbeskrivning

  • Jobb-id: 371729

  • Datum inlagd: 15/10/2026

    • O ZI DIN VIAȚA TA ALĂTURI DE NOI

    A day in your life with us  

    As Fulfilment Operations Team Leader, your daily responsibilities are:

    • Lead the Fulfilment Operations Coordinators and Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost.
    • Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession. Consistently ensures the onboarding process and resourcing of the Fulfilment Operations team, monitoring progress monthly and identifying specific solutions.  
    • Maintain a clean, organized, and safe working environment throughout the unit and secure that the Fulfilment Operations Coordinators and Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment.
    • Secure effective, qualitative, and efficient daily Fulfilment Operations within the assigned area of responsibility by contributing to goal achievement, people, shift, and equipment planning, create co-worker’s quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects, and analyze existing workload to secure daily volume handling and meet seasonal needs.
    • Responsible for ensuring close cooperation and strong communication with the Fulfilment Integration team, Store Management team or support departments and external transport / service providers to ensure the highest availability of goods, services and fulfillment of customer orders at the lowest possible cost.
    • Contributes in setting KPIs in Fulfilment function and annual business objectives, supports in monitoring their achievement, proposes and implements actions for achieving the expected outcome. At the same time, the framework conducts the annual performance review, and monitors the achievement of the review by Coordinators and Co-workers. 
    • Is responsible for the monthly clocking-in of subordinate employees, in accordance with labor legislation and IKEA Romania internal procedures.
    • Supports the implementation of the Fulfilment Sustainability agenda in the assigned unit operations environment.

    DE CE AI NEVOIE

    At IKEA, we think it's important that you can be yourself. Skills that are important for the job are:  

    Inspired by the IKEA vision, IKEA Leadership and IKEA Culture & Values. 

    • High school diploma or university degree (in economics, logistics, supply chain management) or relevant experience and performance in logistics/commercial/supply chain management. 
    • 1-2 years of work experience in people management and/or a leadership role (preferably in distribution, retail, logistics or similar) with relevant experience of successful strategic leadership delivering both business results and people development. 
    • Excellent coordination and delegation skills, inspiring and engaging others in an ever-changing environment, with a focus on the commercial interest, balancing efficiency, and profitability.  
    • Good analytical skills in understanding budgeting, cost management tools, and key performance indicators used to plan, track, and drive the business over several years.  
    • Experience engaging other leaders by setting priorities, delegating responsibilities, and providing open and honest feedback. 
    • Experience in applying tactical and operational thinking, implementing action plans, providing clear direction, and pursuing objectives. 
    • Excellent, clear, and concise communication skills.  
    • Good skills in the use of computers, digital devices, and technologies used in the department. 
    • Ability to implement an organized way of working within an area of responsibility.  
    • An approach towards identifying and implementing solutions for all challenges, having in focus on business goals and improvement.  
    • Ability to communicate confidently and clearly in Romanian. 
    • Advanced or medium knowledge of English, written and conversational.  
    • Able to handle products up to 25 kg in daily work.

    Împreună ca o echipă

    Our team within IKEA   

    It’s hard to imagine, but IKEA started out as a small mail-order business in Älmhult, a village in the Swedish countryside. It can now be found in 63 countries offering a unique range of products. Working at IKEA means working in a world of ideas. A world that is described by our own colleagues as a workplace where everyone is welcome, and you can be yourself. Where together we make a difference for the many people and the planet. But also, a workplace where you determine your own career steps and where there is plenty of room for your practical creativity and ideas. And all this while working in a nice team with colleagues who are always there for you and support you when needed.   

     Fulfilment is a core function within Retail Operations and a fundamental part in making IKEA Omnichannel retail a reality. We do this by developing and operating replenishment and fulfilment, end-to-end with a process-oriented organization, with radical collaboration to our colleagues within the Commercial, Service office, and supply partners.   
     We deliver a clear focus on people's development and sustainable and cost-effective operations. As Fulfilment Operations Team Leader, you are part of the Store Fulfilment team, led by the Fulfilment Manager.   
    In everything we do – we have customer centricity with the aim of achieving 100% Happy Customers.








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