IKEA Food Assistant (Part-Time)

About the job

Reporting to the SFM & Bistro Manager, this Associate role is responsible for attracting visitors to the stores by encouraging IKEA store visitors to stay longer and enjoy more. He/She strives towards making people smile and build trust for the IKEA store among customers, co-workers, and suppliers. He/She also provides irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return.

Your assignment

• You ensure that our customers are always in focus and strive to make them smile by supporting them with an attitude based on the IKEA values;
• You are a good ambassador for the IKEA store in all contact with our customers and gives them a good reason to return again and again;
• You are passionate about our products and actively learn about their content, origins, and other benefits and you are willing to share this knowledge with your customers and colleagues;
• You ensure that you work to optimize sales by knowing the top-selling products, support the range changes, prepare the readiness of your area, contributes to the department’s action plan as well with in-store activities, and you have an active interest in our local competition and provide relevant input to your manager regarding range and pricing;
• You comply with and follow internal rules, policies, and daily operational routines set by the management;
• You execute IKEA store operations and do your part to make sure that our operations are in line with the Functional Commercial Review standards.

Your profile

• You are sales-driven and passionate about food and people;
• You have experience in food management and industry and willing to learn new skills;
• You enjoy working in a vibrant fast-paced retail environment;
• You are service-minded and always keep the customer in focus;
• You are flexible and open to change;
• You are confident in approaching and talking to people in a friendly manner;
• You take personal initiative and have good attention to details;
• You have good communication and interpersonal skills, able to influence and collaborate with others;
• You are computer literate, specifically in MS Office system.

This role requires flexibility in work hours, depending on store operational requirements.