Order Point Manager - IKEA Khon Kaen

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Thailand is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Thailand creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano (Thailand) Ltd. owns and operates five omnichannel stores in Thailand, including IKEA Bangna, IKEA Bang Yai, IKEA Phuket, IKEA Sukhumvit and IKEA Chiang Mai. To learn more, visit IKEA.co.th

We’re looking for a results-oriented leader to drive sales growth and customer loyalty while staying true to IKEA’s
vision and values. As Order Point Manager you will:
• Identify market opportunities and maximise profitability through a cost-conscious approach.
• Lead the Plan & Order Point business plan, setting clear KPIs and ensuring targets are met.
• Recruit, train, and inspire a commercially focused team to deliver outstanding customer experiences.
• Communicate the unique benefits of the IKEA concept to attract visitors and convert them into loyal customers.
• Work with the team to ensure a first-time right approach to every customer interaction.
• Grow IKEA’s presence in the market and work with stakeholders to secure market share.
• Uphold compliance, sustainability, and our commitment to a better everyday life at home.

• You have at least 3–5 years of retail management experience, a strong background in IKEA Commercial
operations and a proven track record of delivering results.
• You set clear action plans, providing direction, and follow up on goals to ensure business success.
• You can influence stakeholders at all levels of the organisation.
• You are an ambassador for the IKEA culture and lead with our key values at the heart of everything you do.
• You demonstrate an entrepreneurial spirit and growth mindset.
• You are fluent in Thai and can communicate effectively in English.

***This role directly reports to the Market Manager. IKEA Khon Kaen will be supported by a mother store, IKEA Bang Yai.

Please apply by 10 July 2026.