Understanding how to lead and manage to build high performing teams and secure succession for the future.
Understand budget, cost and key performance measurements used to plan, follow up and steer the business.
Understand the business plan process and how to integrate my function’s priorities into that plan.
Understand capacity planning and can analyse future needs and formulate actions to meet these needs at the lowest total cost.
Understand how other store functions contribute to a successful easy buying experience, customer shopping experience, and logistics operations.
Know what Logistics and Customer Relations knowledge to contribute with the commercial team, to raise the overall commerciality of the store.
Understand the IKEA Code of Conduct, third-party contracts, regulations, and legislation relating to health, safety, and security.
Knowledge of the IKEA Concept description, including the IKEA vision and business idea, and IKEA culture and values.
Knowledge of the IKEA Main Topic Review processes related to my function and can act based on the learning/results.
Knowledge of IKEA values and vision.
Ability to lead based on performance and delivery through team/stakeholder engagement.
Ability to build trust, negotiate and communicate in a clear and targeted way with different people in different situations.
Ability to manage a high volume and agile retail environment, and to find customer solutions, reaching the desired effect or results.
Ability to deliver, making things happen with speed, simplicity, and flexibility even in unpredictable situations.
Ability to follow up and optimize operational performance and meet customer expectations while considering tactical plans.
Ability to develop (support, coach and train) others to grow and, at the same time, secure my own development.

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