Centre Manager, IPC Shopping Centre

About Ikano Centres

Our portfolio of shopping centres are the hearts and hubs of our communities, creating a better everyday life for the 100 million visitors who visit us every year.

Together with our IKEA stores, we create meeting places for friends and families to have a safe and fun day out. We also develop land and invest in residential, office and other types of real estate to create vibrant destinations where people can live, work and play. With strong ambitions to grow our portfolio, we currently operate five meeting places in Malaysia and Thailand. These include IPC and MyTOWN in Kuala Lumpur, Toppen in Johor Bahru, the first phase of Klippa in Batu Kawan, and Megabangna in Bangkok. We are part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943. To learn more, visit our Ikano Centres website or LinkedIn page.

Purpose of the role

As Centre Manager for IPC Shopping Centre, you will lead the overall commercial, operational and people performance of the centre. You will translate business strategy into clear execution, ensuring strong financial performance, operational excellence and a compelling customer and tenant experience while strengthening the long-term value and relevance of the asset.

You will also act as an ambassador for the meeting place, building trusted relationships with tenants, authorities, partners and the community.

Responsibilities of the role

You will be responsible to lead and develop IPC Shopping Centre towards sustainable performance and long-term growth in line with the commercial direction, our values, and business goals:

• Lead and develop the centre management team, fostering ownership, accountability and collaboration to build a strong performance culture.
• Translate business strategy into a clear centre business plan, driving initiatives that strengthen visitation, commercial performance and long-term asset value.
• Steer leasing and marketing directions to optimise tenant mix, footfall, brand positioning and commercial opportunities, including partnerships and ancillary income.
• Ensure operational excellence across the meeting place, securing strong facilities management, safety, maintenance and customer experience while ensuring preventive maintenance and sustainable asset performance.
• Deliver strong financial results through disciplined budget management, forecasting and cost control while ensuring compliance with statutory, safety and governance requirements.
• Act as the centre ambassador, building trusted relationships with tenants, authorities, partners and the community to strengthen the centre’s reputation and relevance.
• Drive continuous improvement and innovation, strengthening the meeting place experience while supporting long-term growth of the asset.

• Masters or Bachelor’s Degree in Management, Business, Marketing or other business-related fields.
• Minimum 5 years of leadership experience in shopping centres, retail or commercial real estate environments.
• Strong understanding of leasing strategy, retail dynamics and tenant mix planning.
• Solid experience managing P&L, budgeting and financial performance.
• Good understanding of the property and retail industry and an understanding of current and future markets, customers and performance.
• Good knowledge of shopping centre operations including facilities management, safety and statutory compliance.
• Possess good contacts and networking with local and international retailers and brand owners.
• Proven ability to lead teams, develop people and build a strong performance culture.
• Strong stakeholder management and communication skills with the ability to influence across diverse partners.
• Strategic thinker with strong commercial judgement and execution discipline.

Please apply by 25 April 2026