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Product Quality & Recovery Co-worker

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  • North Lakes, Queensland, Australia
  • Quality & Lean
  • Deltid

Jobbeskrivelse

  • Job-ID: 330035

  • Dato for opslag: 19/02/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • $28.31 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • Rosters published 4 weeks in advance.
    • 15% Co-worker discount
    • Subsidised meals and complimentary drinks in our Co-worker restaurant
    • Free uniforms provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
    • 24/7 access to our Employee Assistance Program for health and wellbeing support

    Additional Information:
    • We currently have (2) Permanent Part-time positions available, 60 hours per fortnight.
    • Applications close ​Thursday 5th March 2026​
    • The shift times required to work will be spread between 7:30am to 9:30pm.

    About this work area

    As ​Product Quality & Recovery Co-worker​ your responsibilities will include, but are not limited to:
    • Engage with customers to understand their needs and provide knowledgeable advice on IKEA products and services.
    • Present As-Is products with a strong commercial expression, setting attractive yet profitable pricing.
    • Recover products to give them a second chance, including repackaging and restoring items to a saleable condition.
    • Assemble products according to instructions to ensure complete functionality.
    • Support store quality processes to continuously improve customers' perception of IKEA products.
    • Consider sustainability impact when deciding how to recover or process products.
    • Build strong cross-relationships to support recovery, quality and compliance processes.
    • Maintain a safe and secure environment for customers and co-workers.

    This role plays a key part in reducing waste, driving profitability, and strengthening customer trust in IKEA quality.



    As ​​Product Quality & Recovery Co-worker​​ you:
    • Live the IKEA value of Togetherness and work well both independently and within a team
    • Have a genuine interest in furniture building, product quality and sustainability
    • Are comfortable using computers and store systems
    • Have strong customer focus and commercial awareness
    • Can prioritise effectively in a fast-paced environment
    • Think proactively and finds solutions
    • Have a strong safety mindset
    • Are comfortable with physical work, including manual handling and repetitive heavy lifting
    • Are motivated, resilient and results-driven

    This role is physically active and similar in intensity to warehouse-based work.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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