Who are you ?

Up to 3 years’ experience in a similar role.
IT Related bachelor's degree or computer diploma / certificate.
Communication skills should be very clear in both written and spoken.
Strong identification with the IKEA culture and values
High interest in home furnishings, people´s life at home and the IKEA range
Understand Computers, Network and Hardware fundamentals.
Excellent troubleshooting and problem-solving skills
Operational and procedural knowledge of Navision, DOMS, SMGF and Ecommerce
Understanding of User experience and User Journey.
Knowledge of troubleshooting different IKEA Business Tools
Experience of working in a customer-focused service industry
Up to date knowledge of market trends on different applications which support IKEA Business.
Able to handle simultaneous issues during peak times and capabilities to resolve them on time.
Experience customizing NAV 2009 R2, NAV 2015, NAV 2016, Business Central, D365 F&O.
Install and Configuration certifications will be an added advantage.
Functional knowledge of the Finance Management, Sales & Marketing, and Purchase, Warehouse

2 jobb i Casablanca-Settat