Assistant Manager, Multimedia and Graphic Design at MyTOWN Shopping Centre

MyTOWN Shopping Centre is a super-regional shopping centre for friends and family on the fringes of the Central Business District of Kuala Lumpur. The shopping centre is a one-stop destination for shopping, dining and entertainment with more than 400 stores. Anchored by IKEA, MyTOWN Shopping Centre is set to deliver a fantastic customer experience with a vibrant mix of retailers.
MyTOWN Shopping Centre is developed jointly by Boustead Holdings Berhad and Ikano Pte. Ltd. For more information, log on to http://www.mytownkl.com.my/

Responsible :

• Guide and coordinate the development of creative assets across campaign touchpoints including (but not limited to) in-mall signages, directories, digital and social media materials
• Conduct regular audits to ensure visual consistency and quality across all in-mall communication touchpoints.
• Conceptualise and produce campaign key visuals and design assets supporting marketing activations and seasonal campaigns.
• Maintain strong relationships with creative vendors and service providers to ensure quality production and timely delivery.
• Support marketing activations through photography, videography and multimedia content creation.
• Coach and mentor Design team in technical guidance and training in multimedia tools including motion graphics, photography and content creation, upskilling and optimising efficiency, providing feedback and support regularly

Accountable:

• Champion for mall’s overall design aesthetic and ensure it is in accordance with brand guidelines and corporate identity
• Safekeeping of department’s production equipment, assets and media files
• Accountable for efficient utilisation of design and production budgets within approved campaign allocations.

Contribute:

• Share creative best practices and design inspiration to enhance marketing campaign effectiveness.
• Offer creative input and design perspectives during campaign planning discussions.
• Share innovative ideas to enhance visual storytelling and shopper engagement

Motivation:

• Passionate about growing business and people together
• Passionate to try new working methods
• Result-oriented
• Creative and open-minded approach
• Ability to work under pressure and to meet deadlines

Knowledge:

• Proficient in Adobe Creative Cloud’s suite of multimedia software
• 5-8 years of experience in Creative Design, Multimedia, Communications, or any related field
• Good understanding of customer marketing dynamics and current retail trends
• Demonstrated ability in workload productivity and optimisation
• Creative problem-solver with excellent analytical skills and business acumen
• Experienced in operational budget forecasting and management
• Able to multitask and manage multiple projects.
• Strong negotiator and team player, able to work cross-functionally with people from all levels and departments
• A leader with capable mentoring skills, willingness to coach and develop team members.
• Possess excellent presentation skills, ability to inspire action and drive towards a common goal.

Capabilities:

• Teamwork & Togetherness: Collaborate with colleagues, across departments and functions. Contribute to a positive and inclusive climate. Recognise the value of people with different skills, cultures, and backgrounds. Support and help colleagues.
• Passion & Commitment: Enthusiastic and result-driven, one who has a give-their-best attitude. Focus on what adds value for the customers. Follow through on commitments. Adapt to a changing environment.
• Common Sense & Simplicity: Learn and try new things and inspires other to do the same. Communicate clearly and effectively. Take responsibility to understand expectations and goals for my role. Take responsibility to understand the direction of my organisation.
• Daring to be Different: Thinks out-of-the-box. Challenge existing ways of doing things. Take responsibility to contribute to marketing objectives and business goals. Take initiatives and try new ideas without fear to failure. Use mistakes as opportunities for development and improvement.
• Integrity: Accountable and honest. Open to giving and receiving feedback. Establish trustful relationships. Show empathy towards others.
• Leadership by Example: Show MyTOWNKL values through behaviours and actions. Open, straightforward, and reliable with others. Handle challenging situations and make decisions using MyTOWNKL values for guidance. Take responsibility for own actions and mistakes.