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Finanças, Legal e Infraestruturas

Finance Service Manager II, Ingka Business Service Center

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  • Poznań, Wielkopolskie, Poland
  • Finance, Accounting & Tax

Descrição da vaga

  • ID da oferta: 362589

  • Data de publicação: 28/09/2026

    • Who you are

    Lead end-to-end operational excellence across the Procure-to-Pay (P2P) function by driving operational performance, standardization, governance and continuous improvement. As the operational leader for the P2P tower, you will act as the first line of defence, partnering with Country organizations, Global Process Teams, Digital and IBM to deliver stable, efficient and high-quality Finance & Procurement operations while shaping the future of OSS.

    What we're looking for

    • University degree and 8–10 years of relevant Finance experience, or minimum 15–20 years of overall relevant professional experience.
    • Minimum 8–10 years of managerial experience, including outsourced/vendor-managed operations.
    • Demonstrated experience leading cross-functional transactional Finance operations and/or vendor-managed teams in a global shared services environment.
    • Strong understanding of P2P processes, operational governance, controls, KPIs and continuous improvement.
    • Proven ability to influence senior stakeholders and collaborate across Country organizations, Global Process Teams, Digital and IBM.

    A day in your life with us

    • Own end-to-end operational performance across the P2P tower, ensuring stable, compliant and efficient operations.
    • Lead operational governance, monitor KPIs and service health, and drive performance reviews with key stakeholders.
    • Drive global standardization and promote best practices across countries and outsourced operations.
    • Act as the first line of defence by proactively identifying operational risks, strengthening controls and ensuring process compliance.
    • Lead root cause analysis and eliminate recurring operational issues through sustainable corrective actions.
    • Champion continuous improvement initiatives focused on Efficiency, Experience and Effectiveness.
    • Translate operational insights, recurring pain points and performance trends into recommendations for Global Process Teams and Digital.
    • Partner closely with Country organizations, Global Process Teams, Digital and IBM to maximize business value and user experience.
    • Represent OSS in governance forums and act as an ambassador for standardized ways of working.

    P2P specific responsibilities

    • Drive operational excellence across P2P activities
    • Increase PO Compliance, Invoice Match and touchless processing through standardization and continuous improvement.
    • Support adoption of global P2P standards, policies and operational controls.
    • Ensure high-quality execution of Month-End activities and operational readiness.
    • Develop the capability of the Operations Expert team and foster a culture of ownership, collaboration and continuous improvement.

    Questions and support? Let's connect!

    If you need support or have any questions about the recruitment process, please contact us at recruitment.bsc.pl@ingka.ikea.com.

    Job interviews are carried out on a continuous basis. Once we find a suitable candidate(s), we will close the job offer. Recruitment with us is fully remote.

    We’re looking forward to meeting you!

    A little about us

    As Ingka Business Service Center, we are part of IKEA, and we support stores and other IKEA units with financial and payroll services. Our office (Regional HUB Europe) is located in Poznań, at 6a Szwedzka Street (Centrum Franowo). With us, you can spread your wings in the field of People&Culture. We will appreciate both your linguistic background and your experience in human resources management, but what is particularly important to us is whether our values, such as a sense of community, simplicity or renew and improve, appeal to you. With us, you can be yourself and work the way you want – we care about your authenticity and freedom of self-expression. We focus on job stability and building long-term relationships with our employees.

    When you get to know us better, you will see that work at IKEA means… so much more!

    Our FIKA will perk you up for sure, but we offer more perks than that:

    hybrid working model (3 days in the office a week),

    fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration,

    free underground parking with electric charger and bicycle parking,

    stable employment (employment contract),

    flexible terms of employment (depending on the team – full-time and part-time),

    flexible working hours (we start work between 7 and 10 a.m.),

    annual appreciation bonus dependent on performance in the relevant fiscal year,

    homework allowance,

    cafeteria system – a pool of benefits to choose from (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives),

    Tack! loyalty programme for Co-workers – working with us longer earns you an additional financial bonus,

    private medical care for IKEA Co-workers and their families,

    wellbeing support – Edenred prepaid lunch card, Employee Assistance Programme – support in difficult life situations,

    personal accident insurance and pension plan,

    jubilee awards, gifts and special events,

    additional 4-week paternity leave,

    co‑financing of language courses.
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