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Poznawanie i rozumienie klientów

Food Operations Manager

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  • Tempe, Australia
  • Restauracja (IKEA Food)

Opis stanowiska pracy

  • Identyfikator oferty: 350617

  • Data publikacji: 17/06/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional information:
    • This role is Permanent Full-time, 76hrs/fortnight
    • The internal job title is Unit Food Operations Manager
    • This role is based on-site at IKEA Tempe store
    • As our store operates 7 days per week, you must be available to work a rotating roster including day and evening shifts, as well as alternating weekends (Saturday and Sunday)
    • As part of the recruitment process, shortlisted candidates will be invited to complete a video interview.

    About this work area

    As a Food Operations Manager, you will lead a high-volume operation, ensure safe, efficient, and commercially successful food delivery while building a strong team culture. Your responsibilities will include, but are not limited to:

    • Lead and coach a large operations team to deliver strong performance, effective collaboration, and a consistently high-quality customer experience.
    • Ensure full compliance with IKEA standards, food safety requirements, and all relevant legislation.
    • Drive sales and profitability by analysing performance, managing costs, and acting on key commercial opportunities.
    • Oversee daily operations during peak trading periods, ensuring efficiency, product availability, and smooth execution.
    • Implement effective forecasting, stock control, and waste management to optimise operations and minimise loss.
    • Drive continuous improvement by using customer feedback and operational insights to enhance processes and performance.



    As a Food Operations Manager you are or have:
    • Proven leadership experience, including leading leaders and developing high-performing, engaged teams in a high-volume environment.
    • A strong customer focus, with a passion for delivering safe, high-quality, and memorable food experiences.
    • Solid experience in food operations, including compliance, food safety standards, and local legislation.
    • The ability to manage peak trading complexity while maintaining operational excellence and team performance.
    • Strong commercial and financial acumen, with experience analysing KPIs, managing budgets, and driving sales while controlling costs.
    • Well-developed planning and organisational skills, including forecasting, stock control, and waste management.
    • A proactive, solution-oriented mindset with confidence in decision-making and problem-solving.
    • Strong communication and collaboration skills, with the ability to influence and build relationships across functions.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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