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Ikea member of staff helping customers use touch screen
Poznawanie i rozumienie klientów

Carts Attendant

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  • Tampa, Florida, United States
  • Relacje z klientem

Opis stanowiska pracy

  • Identyfikator oferty: 372966

  • Data publikacji: 28/10/2026



    • You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work
    environment is important to you.
    A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you
    want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.



    As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will:
    • Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
    • Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
    • Ensure physical shopping tool are filled at closing.
    • Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
    • Address customer needs, resolve issues independently, escalate matters to a manager when needed.
    • Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
    • When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
    • When supporting in Returns, ensure products and equipment are properly staged.
    • When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
    • Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers



    At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!








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