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Poznawanie i rozumienie klientów

IKEA Food Team Leader

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  • Springvale, Australia
  • Restauracja (IKEA Food)

Opis stanowiska pracy

  • Identyfikator oferty: 361903

  • Data publikacji: 28/08/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    What you need to know
    • This role is Permanent Full-time, 76hrs/fortnight
    • The internal job title for this role is IKEA Food Team Leader
    • Applications close Friday 11 September 2026
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.
    • You have the availability to work alternating weekend shifts (both Saturday and Sunday).

    About this work area

    As an IKEA Food Team Leader, your responsibilities will include, but are not limited to:
    • Leading, coaching and developing a team in a fast-paced, high-volume food environment.
    • Creating an engaging team culture focused on customer satisfaction, accountability and continuous improvement.
    • Driving sales, profitability and productivity by identifying opportunities to improve performance and grow the food business.
    • Monitoring operational KPIs including customer experience, food quality, food costs, waste management and labour efficiency.
    • Ensuring all food safety, HACCP and compliance standards are maintained and embedded throughout the team.
    • Delivering an exceptional customer experience by ensuring food areas are clean, inviting, well-stocked and ready for trade.
    • Contributing to local commercial activities, merchandising initiatives and seasonal campaigns that drive visitation and sales.
    • Supporting and leading change initiatives, helping your team adapt and succeed in a dynamic environment.
    • Working collaboratively with stakeholders across the store to contribute to overall business success.



    As an IKEA Food Team Leader you are:
    • An inspirational leader who, through your passion and love for food can drive your team to deliver exceptional customer experiences.
    • Proven ability to motivate, coach and develop team members to achieve outstanding customer experiences.
    • Strong commercial awareness with experience managing sales, productivity, labour and food costs.
    • Experience maintaining food safety standards and operational compliance within a food business.
    • A customer-first mindset and the ability to see the business through the eyes of the customer.
    • Excellent communication and stakeholder management skills.
    • Resilience, adaptability and a positive approach to change.
    • A passion for food, people and creating a great workplace culture.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!

    https://www.youtube.com/embed/8x_g3CQMWqI

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