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Poznawanie i rozumienie klientów

IKEA Food Team Leader

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  • Springvale, Victoria, Australia
  • Restauracja (IKEA Food)

Opis stanowiska pracy

  • Identyfikator oferty: 376066

  • Data publikacji: 04/11/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    What you need to know
    • This role is permanent, full-time 76hrs/fortnight.
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.
    • You have the availability to work alternating weekend shifts (both Saturday and Sunday) & public holidays.

    About this work area

    As an IKEA Food Team Leader, your responsibilities will include, but are not limited to:
    • Leading, coaching and developing a team in a fast-paced, high-volume food environment.
    • Creating an engaging team culture focused on customer satisfaction, accountability and continuous improvement.
    • Driving sales, profitability and productivity by identifying opportunities to improve performance and grow the food business.
    • Monitoring operational KPIs including customer experience, food quality, food costs, waste management and labour efficiency.
    • Ensuring all food safety, HACCP and compliance standards are maintained and embedded throughout the team.
    • Delivering an exceptional customer experience by ensuring food areas are clean, inviting, well-stocked and ready for trade.
    • Contributing to local commercial activities, merchandising initiatives and seasonal campaigns that drive visitation and sales.
    • Supporting and leading change initiatives, helping your team adapt and succeed in a dynamic environment.
    • Working collaboratively with stakeholders across the store to contribute to overall business success.



    As an IKEA Food Team Leader you are:
    • An inspirational leader who, through your passion and love for food can drive your team to deliver exceptional customer experiences.
    • Proven ability to motivate, coach and develop team members to achieve outstanding customer experiences.
    • Strong commercial awareness with experience managing sales, productivity, labour and food costs.
    • Experience maintaining food safety standards and operational compliance within a food business.
    • A customer-first mindset and the ability to see the business through the eyes of the customer.
    • Excellent communication and stakeholder management skills.
    • Resilience, adaptability and a positive approach to change.
    • A passion for food, people and creating a great workplace culture.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!

    https://www.youtube.com/embed/8x_g3CQMWqI

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