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Poznawanie i rozumienie klientów

Kitchen Production Specialist

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  • West Chester, Ohio, United States
  • Restauracja (IKEA Food)
  • Pełny etat

Opis stanowiska pracy

  • Identyfikator oferty: 332161

  • Data publikacji: 10/03/2026

    • Why we will love you

    Delivers excellent experiences to remote customers and maximizes sales by providing great sales offers and convenient, complete solutions within complex range areas, e.g., kitchen planning and smart lighting, always with empathy, understanding of customer needs and strong will to create a better life at home for the customer. Uses knowledge of product range, top sellers, 4 Aces and 1 King, optimizing the shopping experience through knowledgeable and attentive customer service to continually increase sales.

    What you'll be doing day to day

    • Makes use of remote proactive selling techniques in the customer contact to contribute to growth and sustained long-term profitability. (Senior Sales Generalist-RCMP) 10%
    • Offers complete furnishing solutions, demonstrating a commercial approach and true salesmanship in every customer contact, in order to maximize sales. (Senior Sales Generalist-RCMP) 10%
    • Provides qualitative customer support in all remote channels, including live video calls, to secure a great customer experience, thus building trust in the IKEA brand. (Senior Sales Generalist - RCMP) 10%
    • Visualizes complete attractive home furnishing solutions that matches the unique prerequisites and needs for the specific customer, demonstrating expert skills in advanced digital planning tools, in order to exceed customers' expectations and maximize sales (Senior Sales Generalist - RCMP) 10%
    • Quickly establishes rapport with customers to identify customer needs and provide support, in-store and remotely, so that customers have a positive shopping experience. (Sales CW II-Store) 15%
    • Uses knowledge of both the product, services and solutions offered by IKEA's multi?channel organization so that customers can shop when they want and how they want (in?store and remotely). (Sales CW II-Store) 15%
    • Applies basic measurement and construction techniques along with deep knowledge and understanding of complex modular furniture planning and basic design principals to ensure planning solutions meet customers' needs. (Sales CW II-Store) 10%
    • Conveys passion about IKEA products and actively learns about their features and benefits, sharing this knowledge with customers to help them make informed choices, resulting in a better overall shopping experience. (Sales CW II-Store) 10%
    • Understands the store and department action plans. Actively contributes to achieving your department's goals. (Sales CW II-Store) 10%

    Together as a team

    Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

    Apply now!

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

    JOB TYPE: Perm, Full Time
    BENEFITS ELIGIBLE: Yes
    HOURS: Hourly role. Retail environment, must have open availability Monday through Sunday
    The pay for this role is $19.96 to $28.20

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and
    full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team
    and enjoy these benefits and so much more!
    • Generous paid time off, holiday and sick time
    • WiselyPay – get earned wages up to two days early
    • Paid parental leave (up to 16 weeks)
    • KinderCare tuition discount
    • Retirement and bonus plans
    • Co-worker discount, meal deal, and referral bonus
    • Pet insurance program
    • Education assistance and learning programs
    • Safety shoe reimbursement
    • 24/7 telehealth visits
    • Dental and vision plans
    • Medical and Rx plans (must work min. 20 hrs/wk)
    • A fun and inclusive work environment

    QUALIFICATIONS

    • 2 years related experience.
    • Experience in leading a high-volume catering business.
    • Experience in working with food safety management and documentation.
    • Experience in a customer facing environment.
    The starting rate/ salary for this position ranges from 19.96 USD to 28.2 USD and will be based on relevant work experience.
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