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Poznawanie i rozumienie klientów

Home Bedroom Planner

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  • Gateshead, Tyne & Wear, Gateshead, United Kingdom
  • Relacje z klientem

Opis stanowiska pracy

  • Identyfikator oferty: 370175

  • Data publikacji: 02/10/2026



    • At IKEA, we're committed to making our products and services accessible to everyone. As a Mobile Bedrooms Designer, you'll bring the inspiration, expertise, and personalised service of the IKEA showroom directly into customers' homes. If you enjoy building relationships, understanding individual needs, and helping customers create their dream rooms we'd love to welcome you to our team!

    WHAT WE OFFER
    • Start date of employment: 7th November 2026
    • Salary: £13:45 per hour with an additional responsibility allowance
    • Full Time: 39 Hours working 5 days per week including evenings and alternate weekends.

    WHAT YOU'LL NEED TO HAVE

    • Have held a full driving license for 2+ years.
    • Confident in building relationships with customers and recommending products that meet their needs.
    • You are a self-motivated and organised individual who enjoys working independently and takes ownership of managing your own appointment schedule and workload.
    • Confident in taking accurate measurements and experienced in using a range of computer systems, including Microsoft Office and planning tools.
    • Passionate about home furnishings, with an interest in understanding customer buying behaviours to provide tailored solutions.



    WHAT YOU'LL BE DOING DAY TO DAY

    • Meeting customers in their homes to gain a deeper understanding of their needs, offering inspiration and guidance to create personalised solutions for their space and lifestyle.
    • Responsible for delivering a seamless customer experience from booking the initial appointment and planning solutions through to payment, while also following up with customers after their home visit.
    • Working alongside the Bedrooms Shopkeeper, you will stay informed about IKEA services and product updates to help customers find the right solutions.
    • When not planning in customers' homes, there will be an expectation for you to support the Bedrooms department when needed.
    • Working closely with sales goals and key performance indicators (KPIs), helping drive success for both customers and the business.


    WE CARE FOR THE PEOPLE

    It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team.
    Come see the wonderful workday where we create a better everyday life for the many

    RECRUITMENT PROCESS INFORMATION

    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV and a cover letter with your application so we can get to know you better.
    • Shortlisted candidates will be invited by email to attend an interview.

    Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:

    • Medical questionnaire
    • Criminal History
    • Driving Records

    We understand not everyone will be successful, but we promise to keep you informed either way.
    We are unable to accept applications via email so encourage you to apply online as soon as possible.

    For any advice or support, email Recruiter gemma.hewitt@ingka.ikea.com and I will be happy to help!












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