• Experience in customer service and retail environment. • Strong interpersonal skills with the ability to build rapport with customers. • Ability to handle multiple tasks efficiently. • Strong problem-solving skills and attention to detail. • Ability to work independently and as part of a team. • Fluent in English, both written and spoken. • Passion for home furnishing and an understanding of customers’ everyday life at home.
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
