You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
What you'll be doing day to day
You'll be the driving force behind making the customer's dream kitchen a reality. Acting as a liaison between the customer and service providers like designers, contractors and IKEA sales co-workers. You'll ensure a brilliantly executed kitchen remodeling experience. - Reviewing all kitchen installation services to ensure that the Kitchen & Bath Service standards are met or exceeded. - Acting as the central point of communication between service providers and customers for all installation issues, deviations and resolutions. - Coaching co-workers to boost sales and enhance the customer shopping experience. - Providing performance feedback on external service providers and IKEA sales department to continually improve the customer experience.
Together as a team
We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!
Apply now!
JOB TYPE: Permanent, Full-time BENEFITS ELIGIBLE: Yes HOURS: Retail environment, must have open availability Monday through Friday 6:00AM to 11:00PM | Weekend availability required for 1 weekend/month 11:00AM-7:30PM
At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
• Generous paid time off, holiday and sick time • WiselyPay – get earned wages up to two days early • Paid parental leave (up to 16 weeks) • KinderCare tuition discount • Retirement and bonus plans • Co-worker discount, meal deal, and referral bonus • Pet insurance program • Education assistance and learning programs • Safety shoe reimbursement • 24/7 telehealth visits • Dental and vision plans • Medical and Rx plans (must work min. 20 hrs/wk) • A fun and inclusive work environment
Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.
The anticipated posting closing date is on or around 6/2/26.
Qualifications
• 3 years of experience in a sales or customer service role. - 3 years of experience with vendor relationship management. The starting rate/ salary for this position ranges from
21.92
USD
to
30.97
USD
and will be based on relevant work experience.
