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接客

【IKEA Tsuruhama/ Osaka】Sales Manager Full-time

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  • Osaka-Shi, Osaka, Japan
  • セールス & コマーシャル

職務記述書

  • 求人ID: 366709

  • 掲載日: 11/09/2026

    • What you'll need to have

    【Key Competence】
    ・Business-minded and result-driven with a customer focus.
    ・Proven leadership with experience in leading and developing people.
    ・Ability to set budgets, implement action plans and follow up goals.
    ・Understanding of profit and loss and how to impact business results.
    ・Experience of taking commercial decisions based on local market insights.
    ・Ability to manage multiple priorities in a fast-paced environment.
    ・Strong analytical and numerical skills.
    ・Ability to communicate in English.
    ・Ability to engage, influence and inspire others.
    ・Ability to confront and manage poor performance.
    ・Ability to influence and collaborate in a matrix organisation.
    ・Understanding of how to create business in a multichannel retail environment.
    ・Proven ability to drive high commercial performance.
    ・Understanding of sales steering, pricing and commercial layout.
    ・Strong alignment with the IKEA values.

    【Required Qualifications】
    • Proven experience leading and developing sales teams.
    • Experience in setting and executing commercial plans, budgets and KPIs.
    • Strong understanding of profit and loss management and business performance.
    • Experience making commercial decisions based on market and customer insights.
    • Business-level English communication skills.

    The expected start date of this position is 2026 11/1 or 12/1.

    Your responsibilities

    1, Ensure a broad Kansai market perspective is applied to drive sustainable growth in both business performance and people development.
    2, Ensure strong leadership and collaboration across the Store commercial team and Sales team through excellent communication skills.
    3, Ensure an optimal shopping experience for customers by understanding IKEA’s omnichannel transformation and creating a shop floor that meets customer needs.

    About this work area

    You lead and inspire your team to create an excellent shopping experience that drives customer satisfaction, sales and profitability. Using your understanding of the IKEA product range, local market, competition and customer needs, you steer the business in a multichannel retail environment across both the IKEA store and IKEA website. Together with your team and stakeholders, you contribute to the four tasks of the IKEA store: driving sales, inspiring customers with home furnishing solutions, providing specialist knowledge and creating a great day out for the whole family.

    【Employment Type】
    • Full-time regular employee, 40 hours/week
    • Probationary period: 6 months
    • Start date: the first day of each month
    • Retirement system in place up to age 65

    【Working Hours】
    8:00-22:00 (Shift Work)

    【Holidays】
    Annual holidays: 127 days or more
    〈Other holidays〉
    • Paid leave: Granted after 6 months of employment (up to 20 days). You can take consecutive holidays of 2 weeks or more!
    • Maternity leave
    • Childcare leave (reduced working hours available upon return)
    • Paternity leave (paid leave for fathers)
    • Partner's childcare leave
    • Personal injury/illness leave
    • Caregiving leave / Nursing care leave / Family care leave
    • Condolence leave
    • Volunteer leave
    • Refreshment leave

    【Benefits】
    • Comprehensive social insurance (Employees' Pension, Health Insurance, Employment Insurance)
    • Commuting allowance (up to 2,500 JPY/day) / Commuting by private car allowed
    • Christmas present
    • Salary increase: Once a year (January)
    • Bonus: One IKEA Bonus Program (may not be paid annually depending on performance)
    • Tack! Co-worker Loyalty Program (pension accumulation for 5+ years of service)
    • Life insurance, long-term care insurance
    • Defined contribution pension plan (6.5% of salary contributed by the company)
    • Learning opportunities: LinkedIn Learning available

    Apply now!

    【Application documents】
    Please submit the following documents when applying:
    -Cover letter or motivation letter
    -Resume/CV

    【How to apply】
    Think this might be the job for you? Please apply today using the register button on this page!
    Attach a resume and cover letter, and we will get back to you as soon as we can.

    【Hiring Process Steps】
    Document Screening
    1st Interview: Online or In-person
    2nd Interview: Online or In-person
    Final Interview: Online
    Reference Check
    (References may be requested from your current or former manager and/or colleagues.)

    *The reference check will be con*ucted as part of the selection pro*ess and will be completed through * questionnaire.
    *The interview for*at may be adjusted depending on th* circumstances.

    ＜Online company information session＞
    The company information session is an opportunity to learn more about IKEA and working at IKEA.
    We encourage you to attend.
    *Reservations cannot be made here. Please check the latest session schedule at IKEA Japan website.
    https://www.ikea.com/jp/ja/this-is-ikea/work-with-us/

    *As IKEA is a global company, time zones can affect the closing of application periods. Please apply at least 2 days before the deadline.
    *Furthermore, it is possible a position's recruitment may close early if the contract has been filled. We advise that you submit an application as soon as you can.
    *Please note that as part of the selection process, we may ask for references from those who have experienced working with you. The reference will be in the form of a questionnaire.

    We welcome applications from individuals who are willing to take on challenges with a positive attitude and without fear of failure.
    Your unique personality will make IKEA even more special!

    Questions and support? Let's connect!

    IKEA Japan Recruitment Team: 029.recruiters.jp@ikea.com
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