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Production & Chaîne d’approvisionnement

IKEA Co-worker (As-Is Shop Floor)

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  • Slacks Creek, Queensland, Australia
  • Qualité & Optimisation des Process

Description de poste

  • Numéro de l'offre: 371229

  • Date de publication: 04/11/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • $26.65 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • Rosters published 4 weeks in advance.
    • 15% Co-worker discount
    • Subsidised meals and complimentary drinks in our Co-worker restaurant
    • Free uniforms provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
    • 24/7 access to our Employee Assistance Program for health and wellbeing support

    Additional information:
    • This role is permanent, part-time 60hrs/fortnight.
    • You must have the availability to for full weekend shifts (both Saturdays and Sundays).
    • Internal role title is Product Quality & Recovery Co-worker.
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday) & public holidays

    About this work area

    Our Product Quality & Recovery team helps give products a second chance, reduce waste and offer customers quality products at affordable prices. The team works with customer returns, damaged products and ex-display items, checking their condition and helping determine whether they can be resold, repackaged or recovered in another way. Product quality, safety and compliance are an important part of the work. You’ll also help customers in the As-Is area and work with colleagues across the store.

    Your responsibilities will include:
    • Check returned, damaged and ex-display products for condition, quality and compliance.
    • Follow processes and help decide whether products can be resold, repackaged or recovered in another way.
    • Follow product-compliance ways of working and raise concerns through the appropriate channels.
    • Help customers understand their options and answer questions about IKEA products and services.
    • Present products in the As-Is area and help set prices that are attractive to customers and support the store’s results.
    • Assemble flat-pack furniture by following the instructions. This means putting existing furniture together, not manufacturing it.
    • Repack and move products to the appropriate area, including the As-Is shop floor.
    • Work with your team and other departments to support consistent recovery, quality and compliance practices.
    • Consider sustainability when deciding how products can be recovered.
    • Use basic computer systems for everyday tasks; Excel experience is useful.
    • Help maintain a safe environment for customers and co-workers.



    As a Product Quality & Recovery Co-worker, you:
    • Work well with your team and other departments and can also work independently.
    • Are passionate about sustainability and giving products a second chance.
    • Enjoy practical, hands-on work, including assembling flat-pack furniture.
    • Are motivated, focused on results and willing to take on challenges.
    • Keep the customer in mind and enjoy helping people.
    • Can prioritise tasks in a fast-paced environment and find practical solutions.
    • Have a strong safety mindset and are comfortable with physical work, including manual handling and repetitive lifting.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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