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Pilotage & Leadership

Business Navigator - Queensland Market

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  • Slacks Creek, Queensland, Australia
  • Développement du Business
  • Temps Complet
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Description de poste

  • Numéro de l'offre: 331520

  • Date de publication: 13/03/2026

  • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.



    Working at IKEA has its benefits and rewards:
    • Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional information:
    • This role is Permanent Full-time, 76hrs/fortnight.
    • The Hiring Manager for this role is Nick Van Kampen – Business Navigation & Operations Manager.
    • Applications close Friday 27 March 2026
    • You will work a rotating 7-day roster including open and closing shifts.
    • You will work out of both IKEA Logan and IKEA North Lakes in a fortnightly roster rotation.
    • You will be part of the Duty Manager roster and must be available to work every second weekend across both Queensland units.
    • Successful candidates will be required to complete pre-employment checks to ensure eligibility for the role.

    About this work area

    There is always room for improvement, and in our team we make sure to constantly make every part of the IKEA value chain better. We’re a diverse bunch of people who love to get involved in a variety of projects, initiatives, touchpoints and processes to create long-term value and to make IKEA accessible to more of the many people.

    As Business Navigator your responsibilities will include, but are not limited to:
    • Secure the performance measurement and support to improve performance of the major KPI’s to ensure the sustained profitable growth agenda for the Queensland Market.
    • Drive sales growth and maximise gross margins through strategic market analysis and business development initiatives in Queensland.
    • Leverage market insights to develop and implement effective sales strategies, optimizing financial performance and achieving revenue targets.
    • Steer and challenge the organisation by sharing functional expertise and providing financial recommendations to drive sustained growth, optimal performance and long-term profitability.
    • Secure compliance with policies and standards and take a leading role in developing and promoting lean, simple and effective ways of working.



    As Business Navigator you are:
    • An experienced leader with prior retail experience, solid commercial business knowledge and have a cross-functional understanding of furniture retailing in companies like IKEA.
    • Equipped with excellent analytical and numerical skills with the ability to recognise trends and translate them into business opportunities.
    • Able to translate and impart financial and technical information and present this in a clear and informative manner to a diverse range of stakeholders.
    • Equipped with strong communication skills and ability to foster relationships with a wide variety of business partners, with demonstrated ability to influence decisions and KPI improvement with stakeholders.
    • Proficient in Microsoft Suite and have expertise in Excel.
    • Equipped with PowerBI experience. This is highly regarded for this position.




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