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Food Operations Leader - IKEA Korea Service Office

Postule
  • Gwangmyeong-Si, Gyeonggido, South Korea
  • Restaurant
  • Temps Complet

Description de poste

  • Numéro de l'offre: 330654

  • Date de publication: 20/02/2026

    • Who you are

    We are looking for Food Operations Leader in IKEA Korea. This person is responsible to lead the food operational excellence and ensure a commercial food experience that is safe, people and planet positive, healthy and delicious, affordable and convenient, human and joyful, with a Swedish touch. This position is report to Country Food Manager in IKEA Korea Service Office.

    • Broad knowledge of IKEA concept, brand objectives, values and vision
    • Broad knowledge of IKEA tools, processes and cycles
    • Extensive knowledge of IKEA food business and food retail operations
    • Broad knowledge about IKEA compliance standards, IKEA food safety standards and HACCP
    • Broad knowledge about local food legislations and operational compliance standards
    • Broad knowledge of operational management such as in store logistics, inventory, production, serving and sustainability
    • Broad knowledge of Group strategies, priorities and business planning process
    • Good knowledge of project and change management methods and tools as well as stakeholder management
    • Broad knowledge of the IKEA multichannel reality and online customer behaviours
    • Broad knowledge of operational plans and goals as well as follow up on KPIs
    • Broad knowledge of food trends that influence customers’ needs and demands in the market
    • Broad knowledge of how consumer acts, feels and behaves in a retail environment to apply the insights in the food experience design in all touch points

    Your responsibilities

    • Coach, and re-direct where necessary, the units to drive food operational excellence – in-store logistics, food production, meeting the customer, equipment and sustainable operations
    • Ensure that food operations are compliant with IKEA standards and local legal demands
    • Responsible for monitoring units in order to identify and optimize food operational needs and requirements
    • Contribute to food business financial results through monitoring the performance, identifying gaps and proposing and initiating improvements
    • Contribute insight and ideas to the market business plan as an integrated commercial partner
    • Responsible for developing and implementing common operational framework, standards, plans, WoW (way of working), tools and KPI’s to deliver to the business goals
    • Ensure correct operational process to secure food product availability, food stock management, food quality and to minimize food waste
    • Ensure up to date, appropriate and sustainable equipment and facilities
    • Contribute to the development of market specific range operational needs and requirements in line with IKEA range strategy, requirements and processes
    • Plan, conduct and follow-up operational performance review as well as act upon them e.g. lead information and escalation process to ensure performance excellence throughout the year
    • Train co-workers in new food production, serving techniques and tools as well as ways of working
    • Contribute with knowledge transfer and information sharing to, and between, the units
    • Act as a member of the food team and proactively contribute to food plan/output in order to deliver to the common objectives and goals
    • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture)
    • Be an active player in working on sustainability within food (sourcing of local ingredients, circularity in production, usage of sustainable materials and services)
    • Be an active player in driving an open and sharing climate, be a role model of the IKEA values and contribute to the transformation of IKEA

    Our team within IKEA

    Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

    Apply now!

    For internals, please have a conversation with your line manager before applying. As part of the recruitment process, we will contact your line manager to request a reference. Please note that we cannot proceed with your application without a completed reference form from your line manager. If you have previously worked at IKEA, you must disclose this in your application. We may also contact your former IKEA organization for a reference.

    Please note that interviews will be conducted on a rolling basis, and the recruitment process may close earlier than the stated deadline if a suitable candidate is found.

    If you have questions regarding recruitment process, please contact to rosie.han@ingka.ikea.com.

    보훈대상 및 장애인 채용

    * 보훈 대상자이실 경우 “취업지원 대상자 증명서”를 첨부해주세요.
    * 장애여부가 있다면 “장애인등록 증명서”를 첨부해주세요. (*해당 정보는 직무 적합도를 판단하기 위해서 사용합니다. 이케아 코리아는 장애인 채용을 적극적으로 진행합니다)

    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 *시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다. *(*시용기간은 수습기간을 의미)

    서류 반환 정책

    * 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
    * 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
    * 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
    * 당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
Postule

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