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Personnel et Culture, Projets et Services de Support

People and Culture Operations Manager

Postule
  • Billingstad, Akershus, Norway
  • People & Ressources Humaines

Description de poste

  • Numéro de l'offre: 370263

  • Date de publication: 07/10/2026



    • At IKEA, we believe that a great co-worker experience is created through people, strong relationships and processes that work. We are now looking for a People & Culture (P&C) Operations Manager who is passionate about leadership, operational excellence and creating the conditions for others to succeed.

    In this role, known internally as Country P&C Location Operational Services Manager, you will lead the P&C Operations team in Norway, with direct people management responsibility for 10 co-workers. Together with your team, you are responsible for delivering recruitment, payroll, people administration and people data services to all IKEA units across Norway. In close collaboration with local P&C teams and our shared service organisation, Global Business Operations (GBO), you will ensure a seamless co-worker experience while driving quality, compliance and continuous improvement across our people processes.

    As a member of the Norway P&C Leadership Team, you play an important role in ensuring that our services, processes and ways of working support IKEA Norway's goals and ambitions.

    About this work area

    In this role, you will:
    • Lead and develop a team of 10 P&C specialists across recruitment, payroll, people administration and people data
    • Create clarity, focus and engagement through supportive and empowering leadership
    • Act as an escalation point, coach and sparring partner for your team
    • Ensure high-quality operational delivery, service excellence, compliance and risk management across P&C operations
    • Drive continuous improvement, simplification and standardisation of ways of working
    • Support the implementation of new initiatives, programs and services
    • Build strong partnerships with local P&C Managers, matrix stakeholders and GBO teams
    • Contribute to shaping the P&C agenda in Norway as a member of the Norway P&C Leadership Team



    To be successful in this role, we believe you bring:
    • A broad understanding of operational P&C processes and the co-worker experience
    • Experience from People & Culture, HR or other people-focused functions
    • Experience working across stakeholders in a matrixed organisation
    • Experience collaborating with Shared Service Centres
    • The ability to navigate and collaborate in a complex, international environment
    • Confidence communicating and building strong relationships in both English and Norwegian

    You understand how people processes come together to create a great experience for co-workers and leaders. You are comfortable balancing day-to-day operations with continuous improvement and enjoy finding better ways of working. You thrive in an international and matrixed environment, where collaboration across functions, units and countries is a natural part of the way we work.

    You are a leader with an operational mindset and a genuine interest in how great People & Culture services support the business. Building strong relationships comes naturally to you, and you enjoy creating the conditions for both people and services to succeed.

    Ready to join us?

    At IKEA, you'll be part of a company built on values, togetherness and a vision to create a better everyday life for the many people.
    Upload your CV and answer the questions as part of your application. There's no need to include a cover letter.
    If you have any questions about the role, please contact Senior Recruiter Helene Ingand at helene.ingand1@ingka.ikea.com or Country People, Sustainability & Communication Manager Monica Bogstad at monica.bogstad@ingka.ikea.com.
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