Sales and Service Associate 2 positions (Part time 30 hours/week) - IKEA Chiang Mai

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Thailand is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Thailand creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano (Thailand) Ltd. owns and operates five omnichannel stores in Thailand, including IKEA Bangna, IKEA Bang Yai, IKEA Phuket, IKEA Sukhumvit and IKEA Chiang Mai. To learn more, visit IKEA.co.th

Your assignment

• Drive sales by active selling and sales steering.
• I ensure my work area is effective for the customers’, and cost-efficient for IKEA.
• Provide customers with the consultancy of IKEA home furnishing solutions through planning that match with their expectations and projected budget.
• Optimise the IKEA shopping experience to secure satisfied customers and increase sales.
• Find new customers or new opportunities to generate sales.
• Maintain contact with all customers to ensure high levels of client satisfaction.
• Receive and resolve customer complaints and problems efficiently and with empathy.
• I handle payments in an efficient, accurate and friendly way. I always aim to create a positive experience for our customers so they will want to return and shop with us again and again.
• Control vendors on customer delivery plan to meet the schedule and achieve customer satisfactory.

Your profile

• Passion and knowledge of home furnishing, interior design and retail.
• Experience of working in a fast-paced environment, customer-focused and service industry.
• Ability to take personal initiatives and priorities and organise your own work efficiency.
• Confident in approaching and talking to people in a proactive manner.
• Excellent attention to detail.
• Able to work on weekends and/or public holidays when required.
• Ability to work in a multi-tasking environment.

Please apply by 22 November 2026.