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Myynti-, ravintola-, ja asiakaspalvelutehtävät

Food Commercial Manager

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Timisoara, Romania IKEA Food & ravintolat Kokoaikainen
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Työpaikan tunnus: 233638

Julkaisupäivämäärä: 08/05/2024


Why working in IKEA is so much more than a job?

We're a company that cares about the lives of our co-workers. It's important for us that you feel respected, acknowledged, and included. No matter what position we hold at IKEA, you'll have a variety of benefits. Here are just some of them:
• We will provide you a fair and attractive salary, and we will compensate additionally if you work night shifts or weekends, support you financially with transportation and meal allowance and you will always have cooked meals (meat or veggie) in our co-worker restaurant and free refreshments (coffee, juices, fruit)
• We know that your free time is important so you will get each year a holiday voucher
• Is there an additional room you would like to refurbish? As an IKEA co-worker, you have discounts on all our products
• We believe that each of us contributes to reaching (and exceeding) our goals. That's the idea behind our unique, performance-driven bonus program: One IKEA Bonus. It rewards us for improving our business – together!
• Your health and well-being are our top priorities, so we provide you private medical subscription and life insurance We understand that everyone needs help with life challenges and daily demands from time to time. We offer you 24/7 support from external experts if needed with work, personal and emotional issues, or you need legal or financial advice
• There are many opportunities to grow so we will arrange you with a wide offer of online training using our learning platform and if you want to change your career or position, you don't need to change company to change a job – we have many opportunities and examples of our co-workers changing position, location or even country


Why we will love you:

• Minimum 3 years of experience in leading a multi-faceted high-volume business
• Ability to handle multiple topics and changing priorities/deadlines
• Self-reliant and self-motivated with a proven ability to work as part of a team as well as independently
• Ability to work creatively within strong frameworks
• Ability to deliver strong business results through people
• Proven ability to maintain effective work and leadership behavior in the face of setbacks or pressure
• Experience in a customer facing environment
• Coaching and leadership skills
• Experience in planning, driving output and measuring performance (business)
• Capable of communicating in English, both in writing and verbally

About the job: 

Responsible for commercial execution in Food areas ensure IKEA Retail Food in commercial calendar, develop commercial initiatives and food competence in the store, acting as a commercial business partner within the IKEA business in the store.

Your day-to-day responsibilities:

• Contribute to the implementation of global and national compliance standards to secure a safe environment for customers and co-workers
• Ensure the commercial agenda by securing that retail foundations and sales steering tools, food safety and Swedishness are in place
Lead and implement the commercial strategy and commercial calendar in collaboration with relevant stakeholders
• Drive the cross merchandising & sampling strategy to maximize sales by liaising effectively with relevant stakeholders
• Lead the implementation of the store IKEA Retail Food communication strategy
• Develop and improve by acting upon customer feedback
• Ensure that the customer restaurant, bistro & SFM is in shape as new, common store planning solutions and vitality packages are implemented
• Sales steering in relations to deep business analysis related to sales locations, family offers, sampling actions etc
• Contribute to the creation and implementation of the unit business plan and the IKEA Retail Food business plan and other action plans together with Operational Manager
• Responsible for securing an excellent customer experience by ensuring that the team has the correct knowledge about the IKEA range (Food and product) and the IKEA services and can share this with customers in a good way
• Secure a lean, diverse and high performing team through building IKEA Food and IKEA competence and leadership and empowering co-workers to act on their own initiative in the implementation of the global and national strategies (affordability, accessibility, people & planet)
• Actively cooperate with all key stakeholders within Food to secure ”ONE IKEA FOOD” integration and common goal approach among all food areas
• Leading local competitor monitoring process and actively using collected information for improving the business commercial strategy and steer the sales towards higher profitability

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