Security Officer, IKEA Batu Kawan

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Malaysia creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Handel Sdn. Bhd. owns and operates four omnichannel stores in Malaysia, including IKEA Damansara, IKEA Cheras, IKEA Tebrau and IKEA Batu Kawan. To learn more, visit IKEA.my

• Oversee the overall operations of the Fire Command Centre within the retail units and ensure all related emergencies are attended and effectively dealt with in a timely manner.
• Support in the overall day to day management of the Fire Alarm Protection, Intrusion Detection, Electronic Access Control, CCTV surveillance and any other related systems.
• Monitor and implement crowd control / traffic management plan where required aligned to established procedures.
• Provide and maintain proper and legible records in respect of events, activities and occurrences.
• Assist in all responses as stipulated in the Store Emergency Management Plan to alarms, medical emergencies, fires and other similar matters, evacuating premises and contacting appropriate emergency services if required including administration of First Aid if required and notify appropriate stakeholders (Duty Manager, First Aider, ERT, etc.) in the event of accidents, emergencies, or other incidents until the arrival of the proper authorities.
• Responsible in identifying potential problems related to safety and security and ensure prompt reporting to the Safety & Security Team for resolution, including, but not limited to malfunction in facilities, evacuation routes obstructions, safety and health hazards in and around the premises, etc.
• Report any occurrences of accidents, injuries and unsafe work conditions promptly to the Duty Manager and Safety & Security Team. • Assist to carry out specific deployment tasks (Patrol, cash escort, checkout, loss prevention strategies, etc.) and ensure that all tasks are carried out effectively and promptly.
• Ensure all incidents are properly reported and escalated in the incident reporting system, ensuring proper documentation and follow up actions.
• Assist/participate in periodic safety & security systems testing and evacuation drills at established intervals.

• Knowledge of life safety systems, fire equipment, physical security systems and safety & security operations.
• Emergency response handling
• Crowd / Traffic Control Management
• Understanding of IKEA requirements
• Crowd and traffic management
• Trained first aider and Company Emergency Response Team (CERT) certification
• Valid Security License

Please apply by 16-March-2025.