Service Provider Operations Developer, Category Transport

Ciao! Bună! Merhaba! Assalam -u – Alaikum!

That’s how we say ‘Hello’ in our offices in Purchasing & Logistics Area South. You don’t need to master all these languages, but we do believe you enjoy working in a multicultural environment. We are looking for a Service Provider Operations Developer with passion and experience for transportation and logistics.

The purpose of the job is to secure and continuously improve Service Provider's (SP) operational performance in all respects (as defined by set of relevant KPIs) within an agreed frame/conditions and maximize the optimization potential related to SP's production costs - in close cooperation with business partners and relevant supply chain stakeholders within Supply Chain Operations (SCO), mainly with Supply Operations Developer function.

Your tasks will include:

• To secure service provider's operational performance in all aspects (as defined by relevant KPIs, in relation to capacity, precision, qualitative parameters, claims, safety, etc.)
• Identify, monitor, and implement relevant actions,
• Together with service providers and internal supply chain stakeholders secure optimal usage of agreed/available transport capacity vs planned/needed capacity,
• Active work with capacity forecasting (mid- and short-term)
• Identify service provider’s production constraints due to peaks, volume fluctuations, etc. Likewise, together with supply chain stakeholders, find optimal solutions leading to securing needed capacity at lowest total cost,
• Support Business Developer with Tender/other procurement activity's preparation and implementation
• "Ad hoc" purchasing activities. Within the mandate given, contribute to securing capacity in unforeseen situations,
• Secure and share needed industry competence with all relevant functions,
• Monitor and secure execution of signed contracts vs. agreed terms & conditions. Perform compliance/spot checks at service providers to verify compliance with given parameters, such as quality of equipment, safety, and security, etc.
• Build trustful long-term relations with both internal and external stakeholders.

Your knowledge, skills and experience include:

• Preferred experience of 2/3 years at external Service Providers
• Preferred University degree in Logistics, Economics, Business Administration or relevant working experience
• Good knowledge of functions within IKEA Supply Chain and how they contribute to the process
• Good knowledge of the transport industry incl. market-specific transport safety, security and quality standards
• Good knowledge in Supply Chain operations or transport planning & production
• Good knowledge about how to build and evaluate fact-based business cases
• Capability to build both internal and external relationships
• Analytical skills and negotiation skills
• Good knowledge of production costs and the main key drivers.
• Good knowledge of ways of securing transport performance in all aspects.
• Computer skills and proficiency in Microsoft Office applications
• Fluency in English, both written and spoken

If the above appeals to you, you might be the one we are looking for!

We are looking forward to receiving your online application in English within 17th March 2025.

We want to get to know you, so make sure you tell us why you want to work for us and why you would be a good fit for this role.