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Producción y Cadena de Suministro

Fulfilment Operations Co-worker

Solicita empleo
  • Auckland, Nueva Zelanda
  • Logística y Cadena de Suministro

Descripción del trabajo

  • ID de la oferta: 349738

  • Fecha de publicación: 15/06/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people.  
    We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet.  
    We are passionate about home furnishing, creating a positive life at home and sharing our tasty, responsibly sourced kai with the many people across the world - all carried out with a touch of Kiwi manaakitanga.

    What you need to know

    Working at IKEA has its benefits and rewards: 
    • $29.00 base hourly pay rate 
    • 5 weeks of Paid Annual Leave, Parental Leave Pay, and more! 
    • Rosters published 4 weeks in advance. 
    • 15% Co-worker discount 
    • Subsidised meals and complimentary drinks in our Co-worker restaurant 
    • Free uniforms provided 
    • Bonus programme (where eligible) 
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers) 
    • Co-worker Loyalty programme (extra contribution to your Kiwisaver where eligible) 
    • 24/7 access to our Employee Assistance Program for health and wellbeing support 

    Additional information: 
    • This role is ​Permanent, Part-time 60-79 hrs/fortnight​ 
    • The work location for this role is our Sylvia Park store.
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts based on trading hours. You also must have the availability to work weekends. 1 full weekend in 4 will be rostered off.
    • The internal job title for this role is Fulfilment Operations Co-worker

    Recruitment process:
    • Shortlisted candidates will complete a short photo screening or video interview. Don’t worry - we all get nervous in front of a camera but even if you feel shy, it’s a great way to meet you!
    • If your application is progressed, you will be required to attend a Group Assessment Centre on 8th July or 9th July 2026.
    • As part of the recruitment process this role requires a pre-employment check for final candidates.

    About this work area

    As a Fulfilment Operations Co-worker your responsibilities will include:
    • Safely and efficiently storing goods, replenishing sales locations, picking, packing, checking, and preparing customer orders for delivery or collection within set KPIs.
    • Using IKEA systems to efficiently manage customer workflow.
    • Supporting all customer enquiries with a friendly, helpful, knowledgeable approach as you pick orders in a retail store environment, and hand out click and collect orders to customers.
    • Actively contributing to the highest possible stock availability by ensuring accurate replenishment, goods storage, picking, checking, hand out, & return flow, and taking responsibility to follow up discrepancies to ensure our customers always have the right information.
    • Ensuring IKEA Standard Operating Procedures (SOPs), rules, and guidelines are followed throughout the process to ensure the safety of both customers and co-workers.
    • Frequent lifting and use of manual handling equipment such as pallet jacks, while working safely alongside forklift operations.
    • Supporting the wider fulfilment operations team with tasks where required with tasks like goods replenishment.



    As a Fulfilment Operations Co-worker you are or have:
    • Strong interest in supply chain and efficient & safe fulfilment operations.
    • A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers.
    • Collaborative, as well as a high level of autonomy so you can work effectively independently.
    • An energetic approach as you will be on your feet all day, frequently lifting, and using manual handling equipment such as pallet jacks.
    • Strong customer focus and a friendly, service-based approach ensuring we keep the customer in mind no matter what we do.
    • Ability to prioritise tasks and communicate well in a fast-paced environment.
    • Ability to learn and use internal IT systems to manage workflow.
    • A priority on safe work practices and being comfortable with physical work and manual handling, including frequent lifting of flat packed furniture to replenish warehouse locations and fulfil customer orders.




Solicita empleo

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