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Production & Supply chain

Fulfilment Integration Manager (40T, Perm) - IKEA Gangdong

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  • South Korea
  • Logistics & Supply Chain

Job Description

  • Job ID: 358175

  • Date posted: 30/07/2026

    • Who you are

    **We review applications continuously, so we encourage you to apply as soon as possible, and no later than August 5th. Initial interviews are planned for Weeks 32-33.

    • Very good understanding of key performance measurements used for planning, follow up and steer the business.
    • Very good knowledge and understanding of unit fulfilment and influencing factors.
    • Very good knowledge of different leadership styles and how to adapt it according to needs and different situations.
    • Good knowledge of ways of working in the area of forecasting, range management, stock accuracy, stock structure and sales steering.
    • Good understanding of how the different unit departments interact and how they together contribute and enable excellent quality in Fulfilment Integration process leading to an excellent customer experience.
    • Good knowledge of Supply Chain methods, processes and working methods toward the IKEA unit and its business partners.
    • Excellent knowledge of all relevant standard operating procedures and rules and guidelines for Fulfilment Integration to secure agreed way of working.
    • Very good knowledge in working agile and how to adapt way of working in accordance with different potential sales scenarios.
    • Good knowledge of the IKEA Concept, the IKEA Brand Identity, and the IKEA Culture & Values
    • Ability to lead and coach based on performing and delivering while learning and developing
    • Ability to give and take responsibility and empower colleagues to be entrepreneurial
    • Very good in building relationships across the organization
    • Very good communication and negotiation skills.
    • Ability to manage a high-volume and vibrant retail business in a fast-changing omnichannel environment and to make things happen with flexibility in collaboration with different stakeholders.
    • Ability to analyze and translate business and customer needs into development initiatives and translating a business plan into a tactical plan and operational performance.

    Your responsibilities

    IKEA Gangdong Fulfilment Integration Manager position includes Fulfilment Operations responsibilities:

    Purpose of the job

    • Fulfilment Integration Manager: Enabling efficient operations by leading, coaching, and developing the Integration team, co-operating with supply chain partners and securing correct replenishment of the unit. Additional scope for CMP only: Securing an excellent commercial planning and execution by actively working together with unit commercial partners. Responsible for securing the agreed availability goals and correct stock structure for the unit.
    • Fulfilment Operation Manager: Lead the End-to-End daily running fulfilment unit operations. Lead, coach and develop the operational teams. Secure all is performed with high quality at lowest possible costs and the customer in focus and always with an everyday safe, sustainable, and healthy work environment in mind.

    Assignments

    • Responsible for the execution of Commercial activation, range changes and operational forecasting in the unit.
    • Responsible for monitoring and securing correct range management and stock accuracy management in the unit.
    • Responsible for optimal stock structure by proactively working to reduce avoidable stock resulting in healthy capacity utilization and low costs.
    • Responsible for Unit Fulfilment Solution Responsible, site implementation and continuous process improvement in the fulfilment unit.
    • Responsible for leading, coaching, developing, and inspiring a high performing Fulfilment Integration team by working closely with Fulfilment Operations team, including communication, flexibility, performance culture, competence development, succession planning, maintaining a work environment which supports equality, diversity and inclusion and well-being.
    • Accountable to ensure that the Fulfilment Operations team works in compliance with the IKEA code of conduct, all functional relevant Standard Operating Procedures, internal IKEA regulations and local legislation related to health, safety, security, and the environment
    • Responsible for leading, coaching, developing, and inspiring a high performing Fulfilment Operations team by working closely with Fulfilment Integration team, including communication, flexibility, performance culture, competence development, succession planning, maintaining a work environment which supports equality, diversity and inclusion and well-being.

    About this work area

    Customer Fulfilment (CFF) is a fundamental part in making IKEA multichannel retailing in reality. To support IKEA in achieving business objectives, CFF acts as a fully integrated, process-oriented organisation with an end-to-end approach to develop our business and deliver results across functions together with
    our partners. We are focusing on providing seamless shopping experience with great quality in all touchpoints for the many people.

    Apply now!

    For internals, please have a conversation with your line manager before applying. As part of the recruitment process, we will contact your line manager to request a reference. Please note that we cannot proceed with your application without a completed reference form from your line manager. If you have previously worked at IKEA, you must disclose this in your application. We may also contact your former IKEA organization for a reference.

    채용 시 참고사항

    당사는 「국가유공자 등 예우 및 지원에 관한 법률」 및 「장애인고용촉진 및 직업재활법」에 따라 보훈 대상자와 장애인에게 채용 전형에서 우대 혜택을 제공합니다. 관련 법령에 따른 대상자는 지원 시 해당 사항을 기재해 주시기 바랍니다.

    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 *시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다. (*시용기간은 수습기간을 의미)

    서류 반환 정책

    * 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
    * 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
    * 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
    * 당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다
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