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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Retail Department Manager

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  • Woodbridge, Virginia, United States
  • Sales & Commercial
  • Full time

Job Description

  • Job ID: 332462

  • Date posted: 10/03/2026





    • A day in your life with us

    • Maintain an optimal level of competent co-workers in the correct locations to create an excellent
    customer shopping experience.
    • Lead and coach co-workers to create a fully and efficiently stocked facility where the IKEA product
    range is presented in ways that inspire and satisfy customers.
    • Share up-to-date knowledge about the product range and IKEA services with co-workers.
    • Set individual and team goals and objectives focused on optimising customer shopping experience,
    whilst leading, coaching, supporting and motivating co-workers to achieve these goals and objectives.

    Our team within IKEA

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

    What you need to know

    Execute operational requirements by leading a team of co-workers to optimise the IKEA shopping
    experience to secure satisfied customers and increase sales.

    QUALIFICATIONS
    • Minimum 5 years of related experience
    • Minimum 1 year of managerial experience



    JOB TYPE: Permanent, Salaried
    BENEFITS ELIGIBLE: Yes
    HOURS: Open availability required including nights, weekends and holidays to support the needs of the retail business.
    Mobility Offered: Yes, Domestic (Internal candidates only)

    The pay range for this role is $70,824 - $101,632 / year depending on experience.

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

    • Generous paid time off, holiday and sick time
    • WiselyPay – get earned wages up to two days early
    • Paid parental leave (up to 16 weeks)
    • KinderCare tuition discount
    • Retirement and bonus plans
    • Co-worker discount, meal deal, and referral bonus
    • Pet insurance program
    • Education assistance and learning programs
    • Safety shoe reimbursement
    • 24/7 telehealth visits
    • Dental and vision plans
    • Medical and Rx plans (must work min. 20 hrs/wk)
    • A fun and inclusive work environment

    Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.
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