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Meeting & Understanding Customers

Field Sales Team Leader

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  • Tempe, Australia
  • Sales & Commercial

Job Description

  • Job ID: 351146

  • Date posted: 06/07/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. Within our Remote Customer Meeting Point (RCMP), we’re reimagining how we meet customers - enabling seamless, high-quality experiences through remote channels that drive growth and long-term relationships.

    As part of this journey, we’re looking for a Field Sales Team Leader to lead our B2B outbound sales specialists. This role is key in building team capability, driving performance, and ensuring we deliver strong commercial outcomes through a modern, data-driven sales approach.

    What you need to know

    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Free Co-worker parking
    • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information:
    • Position type: Permanent, Full-time, 76hrs/fortnight (hybrid)
    • Internal job title: Remote Team Leader (within the B2B Department)
    • Work location: based at IKEA Customer Service Office, Tempe, NSW

    About this work area

    As a Field Sales Team Leader, you’ll lead a B2B outbound sales team responsible for generating and converting opportunities across all sales channels. Your responsibilities will include, but are not limited to:

    • Lead, inspire and coach a team of Field Sales Specialists to exceed B2B outbound sales targets.
    • Improve sales capability through structured coaching, feedback and development plans
    • Build a high-performance culture focused on accountability, performance and continuous improvement.
    • Analyse sales data and reporting to identify trends, gaps and opportunities.
    • Develop and optimise outbound sales processes, workflows and ways of working
    • Drive performance through strong pipeline management, forecasting and KPI tracking.
    • Leverage tools such as LinkedIn Sales Navigator, CRM systems and Excel to inform decisions
    • Build strong internal relationships to align on sales strategy and execution.



    You’re a commercially minded sales leader who thrives on developing others and delivering results through team performance. You have:
    • Experience in B2B sales, business development or account management.
    • Proven ability to lead, coach or influence sales teams.
    • Strong commercial acumen and sales technique capability.
    • Advanced reporting and data analysis skills (including Excel).
    • Experience working with CRM tools and sales technologies.
    • Solid understanding of process improvement or project delivery.
    • Strong negotiation and stakeholder management skills.

    We need people like you!

    At IKEA, work is so much more than a job. Come join us!
Apply

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