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Production & Supply chain

Fulfilment Coordinator

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  • Slacks Creek, Queensland, Australia
  • Logistics & Supply Chain
  • Full time

Job Description

  • Job ID: 334610

  • Date posted: 25/03/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • $30.75 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • Rosters published 4 weeks in advance.
    • 15% Co-worker discount
    • Subsidised meals and complimentary drinks in our Co-worker restaurant
    • Free uniforms provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
    • 24/7 access to our Employee Assistance Program for health and wellbeing support

    Additional Information:
    • These roles are Permanent Full-time, 76hrs/fortnight
    • The internal job title for this role is Fulfilment Operations Coordinator
    • The Hiring Manager for this role is Lui Detera - Fulfilment Operations Manager
    • Applications close Wednesday 8 April 2026
    • This role requires availability to work store operating hours as listed below, with flexibility to start earlier hours:
    o Inbound: 2am starts
    o Outbound: 6am starts
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

    About this work area

    As a Fulfilment Coordinator your responsibilities will include, but are not limited to:
    • Oversee the daily work of the Fulfilment Operations team to ensure processes run safely and efficiently.
    • Support the team with planning and completing tasks like picking, packing, unloading, loading, and replenishing, while promoting a customer first mindset.
    • Provide performance feedback, identify improvement opportunities, and help maintain smooth, high quality operations.
    • Contribute to achieving the goals of the Fulfilment Operations department.
    • Maintain a clean, organised, and safe workspace, ensuring all safety and SOP requirements are followed.
    • Assist with onboarding and on the job training to build team capability and support learning goals.



    As a Fulfilment Coordinator you have:
    • Passionate about fulfilment operations and improving life at home for customers.
    • Enjoy working in a team and motivating others, with experience supporting daily tasks, coordinating breaks, and delegating work.
    • Strong focus on safety, actively identifying and removing hazards.
    • Communicate clearly and work well with stakeholders at all levels to keep operations running smoothly.
    • Detail oriented, taking care to complete tasks accurately and reliably.
    • Motivated by continuous learning and always looking for ways to improve.
    • Confident with computers and able to quickly learn relevant IKEA systems and tools.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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