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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Department Manager

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  • Roncadelle, Italy
  • Sales & Commercial

Job Description

  • Job ID: 352268

  • Date posted: 25/06/2026



    • WHAT YOU'LL DO

    - Take ownership of your department's commercial performance across all sales channels.
    - Ensure your area is always inspiring, well stocked and customer focused.
    - Drive commercial actions using customer insights, KPIs and local market opportunities.
    - Recruit, develop and inspire your team while fostering a collaborative and inclusive environment.

    WHAT YOU'LL BRING

    - Strong passion for sales, customer experience and commercial performance.
    - Experience using data and KPIs to drive decisions and improve results.
    - Ability to identify business opportunities and turn them into commercial actions.
    - Strong leadership and communication skills with the ability to develop people.


    WE CARE FOR PEOPLE

    At IKEA we cultivate an inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless age, gender, religion, sexual orientation, family situation and ability.

    Our recruitment process may include recorded video interviews, digital platforms, and assessments (e.g., logical–numerical or aptitude tests).
    If you have a disability or any specific needs you’d like us to be aware of, please feel free to share this with us during your first contact with our recruitment team.
    We’ll make sure you receive the support and accessibility you need to fully engage in the process.

    WORKING WITH US HAS ITS REWARDS

     Being part of the IKEA team has many benefits. You’ll be part of an inclusive culture, driven by values and your growth will be guided by structured HR processes.


    As part of the team you’ll have access to: 

    - Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)

    - Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life.

    - Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€

    - Employee discount: 15% on the purchase of IKEA products for personal use

    - IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)

    - Corporate discounts: you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more

    - Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!) our goals. Every year all the co-workers can be rewarded for how we develop our business together


    Permanent contract classified at Level 2 under the Italian National Collective Labour Agreement for Modern Organized Distribution. The annual gross salary for this position starts from €37,500 . ​

    We believe in valuing everyone’s unique contribution, which is why the final compensation package will be defined based on the candidate’s experience, skills, professional background and overall qualifications in line with internal equity principles and the specific scope of the role.












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