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Meeting & Understanding Customers

Deputy Sales Manager

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  • Kuopio, Itä-Suomen Lääni, Finland
  • Sales & Commercial
  • Full time

Job Description

  • Job ID: 334256

  • Date posted: 20/03/2026

    • Who you are

    Are you passionate about home furnishing and leading a team to success? At IKEA Kuopio, we believe in creating a better everyday life for the many people, and that starts with our co-workers. We're looking for a Deputy Sales Manager to inspire our sales team, drive our business forward, and help our customers create homes they love.

    We are looking for a seasoned and inspiring leader with a passion for sales and home furnishing. You are a business-minded individual who thrives in a dynamic retail environment and finds joy in developing and leading both your team and the business.

    • You have at least 3 years’ proven experience in manager/leadership role and you lead by example, inspiring and empowering your team to achieve great things together.
    • You are always looking for ways to renew and improve, with a curious mindset to challenge existing solutions and find better ways of working.
    • You are a business-minded leader with a passion for selling and a proven record of driving sales and profitability in a fast-paced retail environment.
    • You are genuinely passionate about home furnishing and understanding the everyday lives of people in the Kuopio area to create a better shopping experience for them.
    • You are a true team player who is motivated by the success and development of your team members as much as by your own personal achievements.
    • You understand the modern retail landscape and have the ability to steer the business in an omnichannel environment, seamlessly connecting our store in Kuopio with our digital presence.
    • You are fluent in using various digital systems and programs, such as Excel, Power BI.
    • You are a clear and inspiring communicator with fluent English skills, capable of building strong relationships with both your team and our customers. Other language skills are considered an advantage.

    What you'll be doing day to day

    As a Deputy Sales Manager, your main mission is to lead and inspire your team to optimize the shopping experience, ensuring satisfied customers and driving sales and profitability in our Kuopio store. Together with the Sales Manager and your team of five Shopkeepers, you will achieve this by using your knowledge of the IKEA product range, the local market, and our customers to steer the business in an omnichannel retail environment.

    • You will lead the implementation of the commercial action plan, always seeking ways to renew and improve how we meet our customers.
    • You will analyze our sales performance and customer feedback to make informed decisions that improve the shopping experience.
    • You will lead and develop your team by setting clear goals, providing regular follow-ups, and fostering an environment where every co-worker can grow.
    • You will ensure your team is ready and available to support our customers, using your passion for home furnishing to inspire both co-workers and customers.
    • You will take responsibility together with Sales Manager for reaching our financial goals and KPIs, taking action on deviations to secure our long-term success.
    • You will secure the successful implementation of our shared goals for IKEA in Finland, sharing and adopting good solutions from other teams and stores.
    • You will build strong collaboration and togetherness with our planning studios in Jyväskylä and Oulu to ensure a seamless and inspiring customer journey.
    • You will act as a role model for IKEA values, leading by example in your everyday work and interactions.

    Together as a team

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

    Questions and support? Let's connect!

    This position is full time 37,5h/week and Permanent. Starting in the role during May or at the beginning of June at the lates.

    In this role your main working hours are between 08.00-16.00 and include some weekend and evening shifts. Main work location is IKEA Kuopio store.

    You can apply by clicking the “Apply now” button and attach an updated CV with your application and monthly salary request latest on 6.4.2026, so we can get to know you better.

    Here’s a little insight into our recruitment process for this role:
    • We will be reviewing applications throughout the application period, so we encourage you to apply as soon as you are ready.
    • We will be conducting the interviews during weeks 15–17.
    • The first interview round includes a pre-assignment that you will need to complete and return before a potential interview. This helps us get a better understanding of your thinking and approach.
    • We will keep you updated on the progress of your application via email, so please keep an eye on your inbox.

    The salary for the position starts at 3877 €/month and will be specified during the recruitment process based on the selected candidate’s experience, skills, and the final content of the role.

    ❓ If you have any role specific questions, you can write email in Finnish or English to Sales Manager Reetta Tenhunen, reetta.tenhunen@ingka.ikea.com.

    IKEA, more than a job

    World needs more people like you. So do we. Come to work with us just as you are.

    Working at IKEA is more than just a job – with us you are part of an equal and diverse working community. A sense of belonging is important to our employees, and team spirit is at the heart of what we do. IKEA offers a variety of career paths and opportunities to develop yourself in roles that are right for you. We give you the opportunity to bring your ideas to the table to help us develop our work, and to create new IKEA success!

    In addition to your salary, you will also enjoy a wide range of comprehensive staff benefits, including flexible Smartum saldo, staff discounts on our products, healthy and delicious breakfast and lunch menus at very low prices in our staff restaurants, One IKEA Bonus, gifts on special days and at Christmas, and much more!

    Read more about us from the link below
    IKEA Työpaikkana

    You can also get to know our everyday life through social media by clicking on the icon you want
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