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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Sales and Merchandising Co-worker

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  • Etobicoke, Ontario, Canada
  • Sales & Commercial

Job Description

  • Job ID: 375119

  • Date posted: 02/11/2026

    • What you'll need to have

    '- A passion for creating a positive customer experience and helping customers find the right solutions for their homes.
    - Confidence in approaching customers, understanding their needs, and recommending products and services.
    - Interest in home furnishing, design, and IKEA products.
    - Ability to work collaboratively in a fast-paced, team-oriented environment.

    A day in your life with us

    '- Actively approach customers, understand their needs, and provide friendly, knowledgeable advice to help them find the best solutions.
    - Support customers in planning their bathroom projects by recommending products, services, and add-ons that enhance their experience and meet their needs.
    - Keep your area clean, organized, fully stocked, and accurately priced, following IKEA merchandising standards.
    - Continuously learn about IKEA products and services and share knowledge with customers and co-workers.
    - Work together with co-workers and stakeholders to create a welcoming shopping experience and achieve department goals.
    - Contribute to sales growth by delivering excellent service and inspiring customers with relevant solutions.

    About this work area

    From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimen¬sions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.





    Why you will love us

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
    • Wellness days (in addition to your vacation days!)
    • Extended health, dental, and vision coverage (for you and your family)
    • RRSP with IKEA contribution matching options
    • Eligibility for our annual IKEA bonus incentive plan
    • Flexible spending account
    • Life insurance
    • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
    • Parental leave
    • Bereavement leave
    • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

    In the IKEA world, this position is officially referred to as Sales Co-worker II
    The starting rate/ salary for this position is 20.15 CAD
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