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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Retail Sales & Merchandising Coworker

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  • Etobicoke, Ontario, Canada
  • Sales & Commercial

Job Description

  • Job ID: 373197

  • Date posted: 30/10/2026

    • What you'll need to have

    ( Sales Area - Lightning)

    • You are sales‑driven, outgoing, and confident in approaching customers in a polite and friendly way.
    • You’re passionate about creating an exceptional shopping experience by actively promoting IKEA services and helping customers make informed decisions.
    • You have previous experience in sales or customer service, ideally in a fast‑paced retail environment.
    • You’re comfortable with physical work, including heavy lifting up to 50 lbs, and enjoy being on your feet throughout the day.
    • You thrive in a team environment and contribute to a positive, energetic workplace.

    A day in your life with us

    • Drive sales by ensuring your area is clean, tidy, fully stocked, and correctly priced, with products always in perfect condition.
    • Optimize availability by analyzing sales space capacities and adjusting stock levels based on system parameters.
    • Be a product expert by learning the features and benefits of all Lighting products and sharing your knowledge with customers.
    • Actively engage customers—identify their needs through the right questions and recommend the best solutions for their home.
    • Support merchandising, restocking, and maintaining a safe, organized work area, including performing tasks requiring physical effort and lifting up to 50 lbs.

    About this work area

    From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimen¬sions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.





    Why you will love us

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
    • Wellness days (in addition to your vacation days!)
    • Extended health, dental, and vision coverage (for you and your family)
    • RRSP with IKEA contribution matching options
    • Eligibility for our annual IKEA bonus incentive plan
    • Flexible spending account
    • Life insurance
    • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
    • Parental leave
    • Bereavement leave
    • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

    In the IKEA world, this position is officially referred to as Sales Co-worker I
    The starting rate/ salary for this position is 20.15 CAD
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