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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Carts Co-worker

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  • Coquitlam, British Columbia, Canada
  • Customer Relations
  • Part time

Job Description

  • Job ID: 335304

  • Date posted: 31/03/2026

    • What you'll need to have

    '- Comfortable in a physically active, outdoor-facing role
    - Able to safely perform tasks involving pushing, pulling, and maneuvering carts
    - Friendly, approachable, and customer-oriented

    A day in your life with us

    '- Deliver an excellent customer experience across all customer interactions.
    - Engage with customers in a friendly and confident manner to create a welcoming environment.
    - Continuously build knowledge and skills related to customer service and store operations.
    - Support customers in making purchases using assisted or self‑service tools.
    - Maintain a safe and organized front‑of‑store environment, including collecting and returning carts efficiently.

    About this work area

    At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!





    Why you will love us

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
    • Wellness days (in addition to your vacation days!)
    • Extended health, dental, and vision coverage (for you and your family)
    • RRSP with IKEA contribution matching options
    • Eligibility for our annual IKEA bonus incentive plan
    • Flexible spending account
    • Life insurance
    • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
    • Parental leave
    • Bereavement leave
    • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

    In the IKEA world, this position is officially referred to as Customer Experience Co-worker I
    The starting rate/ salary for this position ranges from 19.35 CAD to 21.45 CAD and will be based on relevant work experience.
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