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Customer Resolution Delivery Co-worker - Full-time

  • London, United Kingdom
  • Kundeservice
  • Fuldtid
Beliggenhed

Jobbeskrivelse

  • Job-ID: 279101

  • Dato for opslag: 13/03/2025


  • IKEA Greenwich are looking to welcome a Delivery Driver.

    Join IKEA’s delivery team and help us share our iconic products with homes everywhere. If you provide great customer service and have a passion for driving, apply now and drive your career forward with IKEA!


    WHAT WE OFFER

    • The Start Date of employment will be: 12th May 2025
    • Competitive salary of £29,500 per annum
    • Full-time, 39 hours per week, working 5 days per week including alternate weekends.
    • We can discuss flexibility to match your life and our business needs during the interview.


    WORKING WITH US HAS ITS REWARDS

    Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

    • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
    • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
    • Family-friendly policies - At IKEA, we’re happy to do our part in making childcare experience as easy as possible.

    ..as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/


    WHAT YOU'LL NEED TO HAVE

    • Due to Health and Safety regulations, applicants are required to be at least 19 years of age and have held a valid and clean driver's license (Category B) for at least 24 months.
    • You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own.
    • Excellent communication skills and problem-solving abilities.
    • You are computer literate and able to work with technology.


    WHAT YOU'LL BE DOING DAY TO DAY

    • Focused on prompt and careful handling of stock to ensure quality deliveries to our diverse clientele and various store branches, following prescribed workflow and routines.
    • Visit customers’ homes to resolve complaints and deliver or replace missing stock.
    • Inspecting & housekeeping of assigned vehicles before and after customer deliveries, reporting any issues identified and placing on charge after use. Comply with all IKEA health, safety and security rules and requirements.
    • Communicate professionally to all IKEA customers, co-workers and service partners in a confident and friendly manner handling complaints and claims efficiently and with diplomacy.


    WE CARE FOR THE PEOPLE

    It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

    Come see the wonderful workday where we create a better everyday life for the many


    RECRUITMENT PROCESS INFORMATION –

    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV with your application so we can get to know you better.
    • Shortlisted candidates will be invited by email to attend either a face-to- face interview.

    Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:

    • Medical questionnaire

    • Driving Records

    We understand not everyone will be successful, but we promise to keep you informed either way.

    For any advice or support, email janice.chalkley@Ingka.ikea.com and I will be happy to help!






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