Job-ID: 272572

Dato for opslag: 13/01/2025

Why we will love you
Is your heart beating for home furnishing or creating food experiences? Or maybe you would like to do a job where you create a better everyday life for people in many ways? Is it your dream to be part of a diverse team where you get to be just the way you are? Or do you want a job with a responsible and stable employer where your summer job can start a career that lasts for the rest of your life?

If you answered at least one YES, then you might be exactly what we are looking for!

We are looking for positive and energetic summertime co-workers to different functions in our store!
We offer you interesting jobs tasks in an awesome team for the whole summer or even longer.

We would like you to have a genuine customer service spirit and interest in retail, a sense of responsibility and good co-operation and co-working skills, the ability and desire to grow and develop in your work, as well as Finnish and / or English language skills.

Whether you are a student, a recent graduate or an experienced expert, for us the most important thing is, that you are passionate about helping our customers and you wish to exceed their expectations!
Your responsibilities
In the IKEA store we offer diverse work tasks in various sales, customer service and restaurant departments.
In each department you work in a responsible role when meeting our customers in different situations and you also work to strengthen the store’s overall sales for your part.
Customer is always your priority number one and with your actions you secure, that our customer service and customer satisfaction is on top level. Your goal is to create a positive shopping experience for customers so that they return to shopping with us again.

SALES:
As a co-worker in sales, you work with various tasks either in upstairs Showroom, downstairs Market Hall or in self-service warehouse
• You actively approach and greet customers and find out their needs by asking questions. You recommend and plan the home furnishing solutions and services that best suit their needs
• You prepare the sales locations and make sure the products are always available. You maintain your department to always keep it neat and attractive to our customers

IKEA FOOD:
In the IKEA Food team, you will work in either the Customer restaurant's kitchen, seating area and/or dishwashing, or Bistro & Swedish Food Market.
• In the Customer restaurant kitchen, we prepare delicious dishes and other food products for our customers. In the seating area, we are happy to serve customers at the checkout and make sure they have a clean table to eat at. Dishwashing ensures that clean cutlery and dining utensils are always available to our customers. Our team also makes sure our own staff gets a tasty breakfast and lunch every day
• At the Swedish Food Market, customers can buy all IKEA classics and seasonal delicacies at home. The last stop for many customers in our store is Bistro, where we offer customers a fast and smooth shopping experience as well as delicious hot dogs.
In addition to great customer service, we make sure that IKEA Food departments are always clean and that our products are of high quality and attractively displayed.

CUSTOMER SERVICE:
As a customer service co-worker, you work on a variety of tasks in the customer service point, cash line, children play area, greeter or in the trolley service providing top quality customer service in all customer meeting points.
• At the customer service point, you help customers e.g. with the product exchange and return as well as e-commerce order processing and handing them out to the customer
• At the children’s play area, you make sure the children are comfortable and it is safe for them to spend time with us so that parents can have a peaceful shopping experience in our store. As a greeter at the entrance of the department store, you will warmly welcome customers and help them start their shopping by telling them about offers, events and our Family membership program.
• You are responsible for ensuring that our checkout service is fast and efficient for our customers and cost-effective for the IKEA store
• In the trolleys, you ensure that trolleys and shopping assistance are available where our customers need them. You actively help our customers by, for example, offering loading assistance.

Working in IKEA store is very much about co-operation with other departments and functions in the store. Working days can also be quite hectic, but it is always rewarding to work with great colleagues!
Our stores are open 7 days a week, therefore we also work from morning to evening shifts including weekends. To work with us you must be at least 16 years old, in some tasks/roles at least 18 years old.
Apply now!
In the application form, we will ask you detailed questions, e.g. in which department would you like to work.

Attach a motivation letter or even a link to a video introduction to your application, where you tell us why you would like to work in the IKEA store and what kind of addition you would be to our IKEA team!

We offer both fixed-term and permanent contracts for different contract hours (12-30h/week), and we hope that you will enjoy yourself with us throughout the summer and even longer! For some of the roles there´s a possibility to start right away.


SALARY
The basic salary paid for the position is in accordance with the collective agreement for retail sector, which, depending on the years of experience, is 11.01-14.83e/h, in addition to which we pay bonuses according to the TES according to the actual hours worked. The salary is affected by previous experience in similar positions and training related to the field.

An example of your possible salary for the IKEA sales co-worker position:
You have worked as a sales co-worker in the retail sector for 6 months and do not have training related to the field, your basic salary is therefore an intern's salary of 11.01e/h.

An example of your possible salary for the IKEA Restaurant co-worker position:
You have completed a basic qualification in the restaurant and catering sector and have worked in a restaurant sector position for 4 months, your salary is therefore the basic salary corresponding to the 3rd year salary grade of 13.44e/h.

We read applications daily, so send us yours quickly, but no later than Sunday, February 2, 2025. We will start interviews in the stores during the application period, and you will receive a separate invitation to them by email/phone.


We look forward to your application!
IKEA, more then a job!
The world needs people like you. So do we. Come work for us just as you are.

Working at IKEA is more than just a job, because you are part of an equal and diverse work community. A sense of belonging is important to our employees, and team spirit is at the heart of what we do. IKEA offers different career paths and opportunities to develop in tasks that suit you. We give you the opportunity to bring forward your ideas for developing our work, and in this way create new IKEA success!

IKEA Finland has been awarded the third most responsible employer of the year in the 2024 Oikotie Responsible Employer campaign, so you can be sure that you are in good hands from the moment you submit your application to your last shift.