Job-ID: 263199

Dato for opslag: 02/11/2024

Why we will love you

You have:
• Ideally, 1-2 years of experience in leading people with proven record of successful leadership delivering both business result and people development.
• Proven experience in working through others, set priorities, delegate responsibility, and give open and honest feedback.
• Good knowledge of working methods securing excellence in Fulfilment Operation processes together with relevant stakeholders.
• Ability to deliver the results when dealing with the unknown in a constantly changing omnichannel environment.
• Ability to build trust and communicate in a clear and targeted way with different people in various situations.
• Understanding of budget, cost, and key performance indicators and how to use them to plan, follow up and steer the business.
• Good knowledge of Microsoft Office and feels comfortable when using both spoken and written Serbian and English languages.

What you'll be doing day to day

About the job:
Reach excellence in daily running fulfilment unit operations by assigning job duties to co-workers and communicate objectives and goals on a daily basis. Lead, coach and develop the operational teams. Secure all is performed with high quality at the lowest possible costs and the customer in focus and always with an everyday safe, sustainable, and healthy work environment in mind.

Your day-to-day responsibilities:
• Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost.
• Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession.
• Maintain a clean, organized, and safe working environment throughout the unit and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment.
• Secure effective, qualitative and efficient daily Fulfilment Operations within the assigned area of responsibility by contributing to goal achievement, people, shift and equipment planning, create co-worker’s quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects and analyze existing workload to secure daily volume handling and meet seasonal needs.
• Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment.

Apply now!

We offer a permanent, full-time position based in Belgrade. In this role you will report to Fulfilment Operations Manager.

In the IKEA world, this position is officially referred to as: Fulfilment Operations Team Leader.

Studies show that members of underrepresented communities do not apply for jobs unless they are 100% “qualified”. If this is part of the reason you hesitate to apply, we would like to consider and give it a chance. Maybe your profile fits our needs much better than you think.
We look forward to receiving your application no later than November 14, 2024.

Why working at IKEA is so much more than a job?

We're a company that cares about the lives of our co-workers. It's important for us that you feel respected acknowledged and included. No matter what position we hold at IKEA, you'll have various benefits. Here are just some of them:

• We will support you financially with transportation and additionally organize an IKEA bus which is adjusted to our most common working shifts.
• You can use our co-worker's restaurant with affordable meal prices and you have unlimited access to free refreshments (coffee, juices, fruit).
• Your health and well-being are our top priorities, so we provide you private medical and life insurance.
• We believe that each of us contributes to reaching (and exceeding) our goals. You are eligible for One IKEA Bonus payout if we achieve our yearly market goals.
• Is there an additional room you would like to refurbish? As an IKEA co-worker, you have discounts on all our products.
• There are many opportunities to grow and develop, and if you want to change your career or position, you don't need to change company to change job – there are many opportunities to change position, career, or even country.