Skip to main content
Two people talking while sat on a couch 1
Klanten Ontmoeten en Begrijpen

Customer Co-worker

Zažádat o místo
  • Springvale, Australië
  • Klantenservice

Popis práce

  • ID nabídky zaměstnání: 357066

  • Datum zveřejnění: 29/07/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.



    Working at IKEA has its benefits and rewards:
    • $29.59 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • Rosters published 4 weeks in advance.
    • 15% Co-worker discount
    • Subsidised meals and complimentary drinks in our Co-worker restaurant
    • Free uniforms provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
    • 24/7 access to our Employee Assistance Program for health and wellbeing support

    Additional Information:
    • This role is Permanent Part-time, 50hrs/fortnight.
    • The internal title for this role is Sales Co-worker.
    • Applications close Wednesday 12 August 2026.
    • To be successful for this role you must have full availability to work Wednesday, Thursday and Friday shifts.
    • You must be available to work a rotating roster with shifts scheduled between the hours of 7:00am and 9:00pm, and be available to work 3 out of 4 weekends (both Saturday and Sunday).

    About this work area

    As a Sales Co-worker in the Kitchen Planning team, your responsibilities will include:
    • Designing tailored solutions to solve customers’ kitchen and home furnishing needs.
    • Actively approaching customers, asking insightful questions, and advising them on the best kitchen solutions for their lifestyle and space.
    • Supporting customers throughout their kitchen design journey using our kitchen planning software.
    • Follow up with customers after their initial planning appointment offering further advice, answering questions, and helping them move closer to their dream kitchen.
    • Ensure the sales area is always stocked, well-presented, attractively merchandised, and correctly priced.
    • Build strong relationships with your team and other departments, contributing to a collaborative, inclusive working environment.
    • Stay knowledgeable about in-store promotions, delivery options, product features, and benefits to better assist and inspire customers.



    As Sales Co-worker you are or have:
    • Proven experience in a sales or customer service role, ideally within the furniture, colour consulting or high-value items retail industry.
    As a Sales Co-worker in the Kitchen Planning team, you are or have:
    • A passion for home furnishings and a keen eye for quality, maintaining a strong level of product knowledge and a love for sharing the IKEA range with customers.
    • A strong customer-focused mindset, always striving to deliver a memorable and positive shopping experience.
    • An authentic approach to generating sales, paired with a professional, self-motivated approach towards achieving sales targets and KPIs.
    • Clear and concise communication skills, a keen eye for detail, and strong problem-solving abilities.
    • A ‘Togetherness’ mindset, with the ability to work autonomously while collaborating effectively with your team.
    • Proficient computer skills and a willingness to learn the technical aspects of the IKEA range and digital planning tools.
    • IT systems capability with an ability to learn about all technical aspects of the IKEA product range, tools,
    • and systems.

    We need people like you!

    At IKEA, work is so much more than a job. Come join us!
Zažádat o místo

Podobné pracovní nabídky

Zobrazit všechny naše dostupné nabídky