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Medewerker klantenservice, IKEA Delft, 24 of 33 uur/week

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  • Delft, Holland
  • Kundeservice

Опис вакансії

  • Ідентифікатор вакансії: 345368

  • Дата публікації: 06/07/2026

    • What you'll be doing day to day

    • Develop new business opportunities by building long lasting relationships with companies, professionals and public organisations, making IKEA their preferred partner for furnishing solutions.

    • Lead and develop a team of consultants and designers, supporting business and private customers in creating complete furnishing solutions.

    • Identify market opportunities, generate new business and turn customer needs into commercial projects that create value for both customers and IKEA.

    • Build trust with customers throughout the entire journey, from the first contact to the delivery of the project, creating long term partnerships.

    What you'll need to have

    • Experience in business development, B2B sales or account management, with a proven ability to generate new business opportunities.

    • Passion for interior design and space planning, with the ability to translate customer needs into complete furnishing solutions.

    • Strong commercial mindset, networking skills and the ability to build lasting relationships with companies, professionals and public organisations.

    • Positive leadership, coaching skills and the ability to inspire and develop a team.



    WE CARE FOR PEOPLE

    At IKEA we cultivate an inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless age, gender, religion, sexual orientation, family situation and ability.

    Our recruitment process may include recorded video interviews, digital platforms, and assessments (e.g., logical–numerical or aptitude tests).
    If you have a disability or any specific needs you’d like us to be aware of, please feel free to share this with us during your first contact with our recruitment team.
    We’ll make sure you receive the support and accessibility you need to fully engage in the process.

    WORKING WITH US HAS ITS REWARDS

     Being part of the IKEA team has many benefits. You’ll be part of an inclusive culture, driven by values and your growth will be guided by structured HR processes.


    As part of the team you’ll have access to: 

    - Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)

    - Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life.

    - Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€

    - Employee discount: 15% on the purchase of IKEA products for personal use

    - IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)

    - Corporate discounts: you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more

    - Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!) our goals. Every year all the co-workers can be rewarded for how we develop our business together

    Permanent contract classified at Level 1 under the Italian National Collective Labour Agreement for Modern Organized Distribution. The annual gross salary for this position starts from €37,500 . ​

    We believe in valuing everyone’s unique contribution, which is why the final compensation package will be defined based on the candidate’s experience, skills, professional background and overall qualifications in line with internal equity principles and the specific scope of the role.








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