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Människor, Projekt & Support

P&C Services Specialist with English/French (Team Canada), Ingka Business Service Center

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  • Poznań, Wielkopolskie, Poland
  • HR
  • Heltid

Jobbeskrivning

  • Jobb-id: 254055

  • Datum inlagd: 19/11/2025

    • Who you are

    • you have Personnel Administration and Payroll experience, and you feel confident in this field,
    • you know how to work with a ticket system,
    • you are fluent in English and/or French,
    • you are attentive to details and have the ability to meet deadlines,
    • you can adapt quickly in a changing environment,
    • you are eager to take part in some projects,
    • you know a thing or two about the labor law,
    • you are no stranger to the SAP HR system,
    • you are comfortable using MS Office tools,
    • you are looking for an employer who guarantees a sense of security, stability, diversity, and openness to others,
    • caring for the planet and doing things with people in mind is important for you,
    • you are authentic in interactions with others and want to be able to pursue your passions,
    • you enjoy taking the initiative and you do not shy away from a challenge.

    A day in your life with us

    • Team Leader’s morning briefing/catch-up with the team,
    • processing of ongoing orders from the country, e.g. a request for a change to an employee’s employment terms in the systems,
    • contact with the national HR unit, e.g. clarification of an error in an insurance application,
    • further processing in the system,
    • FIKA, that is a coffee break (virtual or on the office patio),
    • weekly team meeting, e.g. to discuss current topics, holiday plans, important instructions from the Business Partner,
    • work in Excel, e.g. extracting a report from the system,
    • conversation with your Buddy (your mentor during the onboarding), e.g. sharing the next bit of knowledge about a given process,
    • lunch (if in the office, then with the team),
    • self-study, e.g. e-learning concerning cultural differences or Excel carried out via a training platform,
    • work at a “helpline”, i.e. employee support line (telephone/e-mail/chat),
    • reviewing company news, e.g. finding out who won the competition for the best photo promoting a healthy lifestyle.

    * The duties in a given position vary depending on the character of the team and the cyclical nature of the services delivered.

    How you feel in your workplace is important to us, so if you want your day at work to look similar to what is described above, feel free to apply.

    And what will you gain by joining us?

    Together as a team

    In the P&C team, together with Junior Specialists, other Specialists, and Senior Specialists, you will process HR and payroll matters for the employees of IKEA shops and companies. This includes answering colleagues’ questions related to HR Administration and Payroll (via e-mail and phone) or handling their personal data. You will be supported in your daily work by Team Leaders and their Assistants, whom you can consult in demanding situations.

    Questions and support? Let's connect!

    If you need support or have any questions about the recruitment process, please contact us at recruitment.bsc.pl@ingka.ikea.com.

    Job interviews are carried out continuously. Once we find a suitable candidate(s), we will close the job offer. Recruitment with us is fully remote.

    We’re looking forward to meeting you!

    A little about us

    As Ingka Business Service Center, we are part of IKEA and we support stores and other IKEA companies with financial and payroll services. Our office (Regional HUB Europe) is located in Poznań, at 6a Szwedzka Street (Centrum Franowo). With us, you can spread your wings in the field of HR. We will appreciate both your linguistic background and your experience in human resources management, but what is particularly important to us is whether our values, such as a sense of community, simplicity or the search for new solutions, appeal to you. With us, you can be yourself and work the way you want – we care about your authenticity and freedom of self-expression. We focus on job stability and building long-term relationships with our employees.

    When you get to know us better, you will see that work at IKEA means… so much more!

    Our FIKA will perk you up for sure, but we offer more perks than that:
    • hybrid working model,
    • fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration,
    • free underground parking with electric charger and bicycle parking,
    • stable employment (employment contract),
    • flexible terms of employment (depending on the team – full-time and part-time),
    • flexible working hours (we start work between 7 and 10 a.m.),
    • remote work allowance,
    • cafeteria system – a pool of benefits to choose from (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives),
    • Tack! loyalty program for employees – working with us longer earns you an additional financial bonus,
    • private medical care for IKEA employees and their families,
    • well-being support – Edenred pre-paid lunch card, Employee Support Program – support in difficult life situations,
    • personal accident insurance and pension plan,
    • jubilee awards, gifts, and special events,
    • additional 4-week paternity leave,
    • co financing of language courses
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