Jobb-id: 226965

Datum inlagd: 23/04/2024

Why we will love you

We are on a Digital transformation journey at the iconic IKEA. The Observability team is in charge of developing solutions that focus on application developers and engineers that run infrastructure and services supporting our applications. We are now in need for a passionate and innovative engineer who loves working in an agile environment. You will get the opportunity to influence and expand our Observability Enablement and feature development for our OpenSource Observability solutions based on the Grafana stack ensuring automation and top class availability.

Our Context team is at the heart of Operational Intelligence supporting every engineering team at IKEA. The team builds the Observability solution for operational metrics, centralized logging, and distributed tracing for every team at IKEA across multiple global data centers, private and public cloud (GCP, Azure, Alibaba), and many other smaller regions.

REQUIREMENTS
We believe you are a passionate engineer with 7+ years of experience in software engineering with proficiency in at multiple programming languages and Cloud management techniques.

You understand how Observability solutions can be implemented and built to maximize the value for application and infrastructure team insights. As a person you are innovative and work towards putting modern architecture and requirements into place. It suits you to work cross functionally both independently and interdependently, with the support of a vast software engineering network and agile methods.

Experience from DevOps for applications and infrastructure is a must. Experience with Observability management products (Grafana, Splunk, Elastic, SumoLogic, etc ) is a must and working with cloud management at scale is beneficial.

Formal qualifications:
• Formal qualifications in computer science, software engineering, or any engineering equivalent
• Minimum 7 years of professional experience as software engineer with similar level of experience in the specific tech stack for the area.
• Minimum 5 years’ experience working in agile/iterative software development teams with a DevOps working setup and with an emphasis on self-organisation and delivery to agreed commitments.
• Verifiable code contribution to opensource projects.
• Strong analytical skills, experience in debugging, code optimization, test
• Demonstrable experience with cloud computing environments
• Excellent written and verbal English communication skills
• Preferred: Knowledge of IKEA Brand, culture, values and way of working


This comes natural for you:
• Ability to encourage simplicity, efficiency, ownership and accountability
• Ability to actively acquire new knowledge and skills and champion new methods, digital systems and processes to improve performance.
• Ability to lead in change of direction as appropriate based on new ideas, approaches, and strategies.
• Strong interpersonal skills with the ability to collaborate, network and build strong relations with team members and stakeholders.
• Strong ability to communicate technical concepts and processes clearly at an appropriate level to a wide range of audiences, including team members, stakeholders and suppliers.
• Ability to understand the complexity of IKEA business and the role of technology as an integrated part of the business.
Work experience / hands-on skills in the following areas will be an advantage:
• Open Telemetry instrumentation
• Service Level Objective, Service Level Metric and Monitoring configuration
• Availability and Capacity management in hybrid deployments
• Use of the Grafana stack with Loki, Tempo & Mimir
• Great understanding of compute, network, and storage infrastructures in cloud environments
• Understanding of the value stream of Observability solutions from development to operation deployment.
• Good coding skills and experience with Python, TypeScript/JavaScript is required.
• Practical experience of analysis of operational metrics, traces and logs related to enterprise deployments in Cloud and onPrem Platforms, containerized (Docker, Kubernetes) deployments and CI/CD pipelines.
• Work planning, tracking and documentation using primarily Jira/Confluence and GitHub.
• A big plus is a verifiable code contribution to opensource projects.

The IKEA culture and values are very much a part of our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com.

Your responsibilities

When you join us, you will be part of a visionary team managing the architecture, design, and operation of our future at IKEA within the Observability area.

• Together with the team, you will be responsible for the architecture and continued development of our logging, monitoring
and event management offerings. Following market trends to explore, research and ensure we always stay on top to create impact and make a difference to all teams at IKEA.
• In-house development of plugins:
o User access model (sharing dashboards)
o Federated queries (allow data sharing)
o Driving inner/outer source practice
• As an Observability partitioner, you will collaborate with our colleagues in Operational Intelligence to build and deliver Observability solutions for complex project requests.
• You will also work with product APIs for integration in our CI/CD tool chain both on-prem, private and public cloud.
• Lead and promote good software engineering practices within an agile/iterative development approach in order to improve time to market and fulfill business needs.
• Onboard, coach and mentor engineers in order to secure transfer of competence and a high performing team.
• Design and educate other engineers in ways of working, encouraging good practices to meet consumer expectations on Product or Service delivery
• Take responsibility for cooperation and alignment with key stakeholders within Ingka and Inter-IKEA Systems with interdependencies towards Group Digital to develop Product/Service design and technical roadmaps.
• Lead and coach in change activities in different environments in order to secure functionality and availability.
• Support design specifications and ensure that Products or Services are aligned, working closely together with other functions to ensure end-to-end business delivery.
• Support code-reviews to ensure technical feasibility and that solutions are optimized for speed, scalability and reusability.

If you look for a possibility to grow, influence our transition, work in an entrepreneurial and innovative environment, this is your chance.

Together as a team

We’re a small team working closely with our consumers and OI colleagues. We are quite autonomous, self-organizing and self-sufficient in many ways, which means part of our daily work is to define how we get things done together. We are based in Malmö, Helsingborg, Amsterdam and Dortmund, but a mix of local and remote work is not a problem.

We are passionate about building easy to consume capabilities supporting the need to high quality data insight in the operational process at IKEA. Giving business and operations team support and insight into availability and performance of critical business applications and infrastructure enables successful delivery of service to our customers. Our close collaborations with development teams supporting a devSecOps mindset enables us to continuously explore new technologies and opportunities.
We believe a healthy and flexible life balance is important, so together we will strive to create a work environment where you feel in control of your life balance, can be yourself, grow and excel in both your personal and professional life.

We’re the ones who make it possible for people to have a smarter life at home and a hassle-free and rewarding shopping experience. Together we work to find new digital solutions for every business need to help make IKEA a great and efficient place to work. We like to think of ourselves as innovative and modern, and we believe that nothing would actually work without us.