Jobb-id: 247403

Datum inlagd: 12/09/2024

Why we will love you

For the Fulfilment & Core Services digital area, we envision you as a leader who blends a deep understanding of digital retail growth capabilities with a visionary approach to bring these to life in a large, vibrant organization. Your ability to drive innovation and lead teams through transformation is central to our digital strategy.

You're recognized for inspiring teams towards excellence and demonstrating strategic acumen by aligning technical strategies with broader business goals. Your leadership style is inclusive and empowering, marked by a commitment to developing others and promoting a culture of continuous learning. Communication, for you, is not just a skill but a tool for fostering collaboration and alignment across various teams and stakeholders.

Your professional journey showcases your ability to lead digital teams, especially in senior roles, navigating complex environments with agility. With a strong background in product management, you bring valuable insights to developing scalable digital solutions. Your advocacy for modern digital development tools and practices, focusing on automation and efficiency, sets the stage for our future digital endeavours.

We're looking for someone who's both a Digital expert and a visionary leader passionate about using technology to enhance user experience and drive business growth with value outcomes. If this sounds like you, we would be delighted to have you join our team

Your responsibilities

Lead and set the strategic direction and development of the domain to ensure alignment with business strategy both in the short- and long-term, being accountable for the success of the overall domain portfolio of digital products.

Translate product strategy into a product roadmap for the domain, identifying and generating new ideas that grow market share, drive commercial and business value to improve customer and co-worker experience, working with your leaders to deliver outcomes that meet objectives and customer needs by pro-actively monitoring progress and proactively resolving issues.

Cultivate a culture of deep understanding of customer needs to ensure all teams across a portfolio of products are driving towards meeting them, building upon a culture of analytics, data, and insights to deliver successful outcomes for customers.

Drive and ensure alignment across cross-functional teams and a large number of key stakeholders, ensuring different perspectives are heard, cultivating a culture of collaboration and togetherness, and being a strong partner to key stakeholders across the organization.

Lead, coach, hire, and develop team members to create sustainable, high-performing teams with diversity of thought and a culture of shared learnings and sharing best practices across the product management discipline and improving visibility of IKEA’s digital product development activities.

About this work area

At Group Digital, we set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We ensure the development, provision and operation of our digital products and services through the use of new and existing technology and agile delivery methods to deliver at pace. At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.

More details about the impact of this Team:

Working on Services like Delivery (last mile & linehaul), Click & Collect, Assembly and Installation are core to the home furnishing business and experience

Globally 40% of IKEA's sales is associated with a core service and this is only growing

IKEA works with 400+ 3rd party service providers globally

For most customers, the IKEA experience is very much influenced by their fulfilment services experience

This role will put in place a digital strategy for the core services area and execute it through large teams in Amsterdam, Bangalore and Helsingborg.

Questions and support? Let's connect!

The role is based in Amsterdam, Netherlands and you will report to the Digital Area Manager of Fulfillment and Core Services.

For more information about the role, reach out to the recruiter David Jones, david.jones5@ingka.com

At IKEA we are convinced that an equal every day is a better every day. We put equality, inclusion, and humanism at the heart of everything we do, including recruitment. We are committed to creating a workplace as diverse as the world is, and as inclusive as the world should be. We actively work for IKEA to be a place where people of all genders, ethnicities, races, nationalities, abilities, and sexual orientations feel welcome and able to be themselves.

PLEASE NOTE

Please respect that due to GDPR we cannot review any applications coming to us in other ways than through our recruitment system. Our recruitment process is fully digital until the final stages.

We’re looking forward to receiving your application!