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Izlaženje u susret i razumevanje kupaca

Country Food Commercial Leader (6 months contract, Parental leave cover) - IKEA Korea Service Office

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  • Gwangmyeong-Si, Gyeonggido, South Korea
  • Prodaja i upravljanje tržištem

Opis posla

  • Identifikacioni broj posla: 374687

  • Datum postavljanja: 28/10/2026

    • Who you are

    We are looking for a person who can drive the importance for Food to attract, engage and drive visitation and customer
    satisfaction as well as optimize sales, gross margin and profit in order to enable for extraordinary growth.
    To strengthen food commercial competence and lead activities to address key gaps of food commercial and sales performance,
    effectiveness and efficiency.

    • Broad knowledge of IKEA concept, brand objectives, values and vision
    • Good knowledge of IKEA food business and IKEA retail operations
    • Good knowledge of change management methods and tools as well as stakeholder management
    • Broad knowledge of the IKEA omnichannel reality and online customer behaviours
    • Broad knowledge of operational plans and goals as well as follow up on KPIs
    • Broad knowledge of food trends that influence the market and how to combine them with IKEA food strategy to create commercially viable offers
    • Broad knowledge of how consumer acts, feels and behaves in a retail environment to apply the insights in the food experience design in all touch points
    • Broad knowledge about the local market environment, expectations from customers today and tomorrow to secure that commercial and service offers meet customer demands and needs
    • Broad knowledge of the customer life cycle and critical pain points connected to and between our channels
    • Formal qualifications in Sales, Business or Customer Management or equivalent
    • Minimum 7 years of experience in Business management or similar and delivering results
    • Minimum 3 years of experience in leading and influencing coworkers
    • Experience of working with food trends, food modules, food experience development, omnichannel customer journey and customer support
    • Experience from retail, preferably home furnishing or food sector
    • Experience in planning, driving output and measuring performance (business)

    Your responsibilities

    • Support units to drive food commercial excellence through coaching, knowledge transfer and information sharing to, and between, the units
    • Continuously monitor units, competitors and the market to identify and capitalize on commercial opportunities
    • Responsible to steer food pricing and ensure competitive pricing through collaborating with different stakeholders within Food and Commercial
    • Contribute insights and ideas to the market business plan as an integrated commercial partner
    • Responsible for forecasting and setting sales & supply country plan in line with financial plan
    • Optimize food sales, conversion, gross margin and profit as well as support units to address deviations, reports and analysis supplied by Business Navigator
    • Responsible for integration of food into activity and commercial calendar by working closely with stakeholders in and outside Commercial
    • Plan, conduct and follow-up commercial performance and review as well as act upon them to ensure performance excellence throughout the year
    • Implement common food commercial framework, standards, WoW (way of working), tools and KPI’s adapting to local legislation and laws
    • Lead food experience improvements and food innovation initiatives
    • Contribute with knowledge transfer and information sharing to and between the units
    • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact
    • Be an active player in driving an open and sharing climate, be a role model of the IKEA values and contribute to the transformation of IKEA
    • Be an active player in working on sustainability within food (sourcing of local ingredients, circularity in production, usage of sustainable materials and services)

    Questions and support? Let's connect!

    For internals, please have a conversation with your line manager before applying. As part of the recruitment process, we will contact your line manager to request a reference. Please note that we cannot proceed with your application without a completed reference form from your line manager.

    If you have previously worked at IKEA, you must disclose this in your application. We may also contact your former IKEA organization for a reference.

    Please note that interviews will be conducted on a rolling basis, and the recruitment process may close earlier than the stated deadline if a suitable candidate is found.

    If you have questions regarding recruitment process, please contact rosie.han@ingka.ikea.com.

    채용 관련 사항

    당사는 「국가유공자 등 예우 및 지원에 관한 법률」 및 「장애인고용촉진 및 직업재활법」에 따라 보훈 대상자와 장애인에게 채용 전형에서 우대 혜택을 제공합니다. 관련 법령에 따른 대상자는 지원 시 해당 사항을 기재해 주시기 바랍니다.

    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 *시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다. *(*시용기간은 수습기간을 의미)

    서류 반환 정책

    * 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
    * 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
    * 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
    * 당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다
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