Team Leader Logistics (Goods flow), IKEA Delft, full-time

Do you have experience as a supervisor, manager, or team leader in logistics? Then we are looking for you!

At IKEA, we strongly believe in a diverse and inclusive work environment. As a Goods flow team leader working in the logistics function, you lead, collaborate and co-create with a team of up to 20 colleagues.

You coordinate and optimize the goods flow process in the store, securing through all fulfilment channels and services the best possible customer availability and satisfaction. You contribute proactively to monitoring the quality of the goods flow process in the store and with our Service partners  

Ensuring that we always deliver the best possible quality at the lowest possible price. 
This is what we expect from you as a team leader: 

• Coaching and Mentorship: You lead the goods flow team and support the development of their talents. You ensure that your team members can develop and grow in their roles. 
   
• Process Improvement and Innovation: You identify opportunities to improve logistics processes and act on them. Productivity and Efficiency are the benchmarks of the process with a focus on KPI’s such as reducing waiting times, lowering costs, and optimizing the availability of our products. 
   
• Quality and Customer Focus: You are responsible for positively influencing the quality of products, merchandising, and customer shopping experience in all fulfilment channels (in-store and Omni-channel). You do this by ensuring that items are stocked on time, undamaged, merchandised according to the IKEA principles.  
   
• Teamwork and Collaboration: You embody IKEA values and contribute to a strong IKEA culture that inspires colleagues to exceed expectations in the store, specifically within the goods flow team. 
   
• Health and Safety: You ensure that the goods flow team works according to IKEA internal regulations and local laws regarding health, safety, and the environment. 
   
• Operations and Organization: You guarantee an efficient goods flow in the store by organizing internal logistics processes as smartly as possible (for example, unloading shipments, replenishing sales locations, picking pallets from our internal buffer, fulfilment flows) and collaborating with the sales departments and external service providers to optimize the store layout and routing for the Omni-channel fulfilment. 

Qualifications 
As a team leader, you excel in collaboration, prioritization, delegating responsibilities, and giving feedback. You continuously see opportunities to improve your ways of working. Additionally, you have: 

• At least 3 years of demonstrable leadership experience, both operational and strategic.
• Work experience in a logistics role.
• Good knowledge of both Dutch and English. 

For the team leader position, we require flexibility in working hours. The morning shift starts at 05:00, and the evening shift works until 01:00. As a team leader, you can be scheduled within these hours. 

What does IKEA Delft offer? 

• Monthly salary between 3400 and 4400 EUR gross based on full-time employment, experience and background.
• Contract duration of 1 year with the prospect of a permanent position.
• 13th month and holiday allowance. 
• 27 vacation days (for full-time employment) and travel expense reimbursement.
• Pension scheme.
• 15% discount on your store purchases, so you can create the feeling of an IKEA showroom at home.
• Nutritious and healthy lunch and dinner options in our co-worker restaurant.
• Supplementary health insurance, which is added to your own basic and supplementary health insurance.

About IKEA Delft
The IKEA brand is one of the most successful home furnishing brands in the world. We are a values-driven company with a passion for life at home. At IKEA we believe in the power of the many. Together we are better and stronger. No matter who we are, we create more as one team, where everyone plays and equal role. It’s a place where every individual is welcomed. Where we support each other to challenge, learn and set the right example, so we can be the best version of ourselves.  

Together with us you can explore the career possibilities in an inspirational working experience with international options. We offer you a spot where people are given the possibility to do what they do best. Let us grow together! 

There are about 950 enthusiastic co-workers at IKEA Delft who work together every day to inspire our customers. 

Interested? 
Please apply with your CV and a motivation letter. If you passed the first screening, you will be invited for a first interview. The total process consists of two or three interviews. 

If you have any questions about the role, please get in touch with Nina through 06-50157594 (phone call or WhatsApp).

Availability 
At IKEA the customer is in in focus. Our customers visit the store at various times, also in the evening, weekends, during national holidays and during school holidays. We expect that you will be present when the customers visits us. Of course, you have an impact on your schedule yourself as well.