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Ikea member of staff helping customers use touch screen
Srečevanje in razumevanje kupcev

Business Navigation & Operation Co-Worker 80 - 100%

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  • Pratteln 1, Basel-Landschaft, Switzerland
  • Poslovanje, spoznanja o kupcih ter analitika
  • Krajši delovni čas

Opis delovnega mesta

  • ID delovnega mesta: 327834

  • Datum objave: 24/02/2026

    • Who you are

    •Experience in working in a customer-focused service industry, preferably retail.
    •Passion for home furnishing and doing the best for customers.
    •Good knowledge of business administration, internal control demands as well as accounting principles & financial statements. Experience in staff scheduling as an advantage.
    •Process and result orientation.
    •Good personal discipline and an ability to work within set deadlines with strong attention to detail.
    •Capability to lead, communicate and implement change and motivate others.
    •Proven analytical and numerical skills as well as computer proficiency with intermediate MS Excel skills.
    •Capability to communicate confidentially and clearly in German and English (spoken and written).

    Your responsibilities

    •Supporting the Business Navigator in steering the business towards long-term profitability and improving sales, efficiency and minimizing costs.
    •Act as an interface to the other departments and give support regarding finance related issues. Together with the Business Navigator jointly responsible for the accurate accountancy in the store in accordance with the legal provisions in force and the IKEA guidelines.
    •Responsible for administrative and operational tasks including fulfilment of legal and accounting requirements.
    •Challenging the existing ways of working with the goal of operating in a quicker, leaner and simpler way.
    •Working with the store team by supporting and challenging them to ensure the business growth with sustained profitability.
    •Using store performance benchmarking reports to identify proven solutions and to secure the effective implementation of tools, working methods and best practices





    Do you think this would work for you?

    We mentioned earlier that we want our employees to be happy and healthy.  

    It also means saying 'thank you'!    

    Our way of saying thank you:

    •28 vacation days (based on a 100% workload) 
    •8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers  
    •Very attractive social benefits 
    •15% staff discount on your purchase - in every Swiss IKEA store  
    •You would rather travel to work by public transport? We pay between 85% and 100% of your yearly travel ticket
    •Free parking facilities
    •Unlimited access to the LinkedIn learning platform 
    •Affordable and healthy meals in our staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes) 
    •Bonus payments for all employees 

    There are many opportunities for career development at IKEA. We encourage and support our employees to try out different roles, move between functions or even go abroad.  Please submit your full application online via our website, please note however that we cannot consider applications and documents sent by email or post.

    That's it from us. 

    That was a lot of information. We'd love to find out more about you. Just click on "Apply now" and off you go.  

    We review applications on an ongoing basis and may stop the application process as soon as we have found the right person. So please apply as soon as possible.
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