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Usmerjanje in vodenje

Business Navigation and Operations Manager, Belgrade store, IKEA Sebia

Prijavi se
  • Belgrade, Beograd, Serbia
  • Vodenje in upravljanje
  • Polni delovni čas

Opis delovnega mesta

  • ID delovnega mesta: 333570

  • Datum objave: 07/04/2026

    • Who you are

    You enjoy working close to the business in a fast-paced and changing environment. You partner with leaders and teams to improve performance, steer results and contribute to long-term profitability. You combine a strategic perspective with a hands-on approach and feel comfortable using data to turn insights into actions.
    You are motivated by working with people and developing teams. You value collaboration, take responsibility and want to contribute to a business that grows in a sustainable and responsible way.

    Next to that we believe you will bring:

    • A university degree in Business Administration, Economics, Finance or a related field.
    • At least 5 years of relevant experience, including a minimum of 4 years in a managerial role with responsibility for leading and developing people.
    • Experience in retail or a similar commercial environment, with a good understanding of financial and operational processes.
    • Experience in budgeting, business planning and working with profit and loss, including follow-up on performance.
    • Experience in setting and implementing action plans and driving results through clear goals and structured follow-up.
    • Experience in leading different agendas within a team, balancing priorities and securing alignment across functions and stakeholders.
    • Strong communication and stakeholder management skills, with the ability to build trust and influence decisions across the organization.
    • Strong analytical and numerical skills.
    • Good knowledge of Microsoft Office, especially Excel.
    • Fluency in English.

    What you'll be doing day to day

    Purpose of the job
    Lead and inspire a high-performing Business Navigation and Operations team (Business Risk and Compliance, Business Analyst, Procurement ) within the assigned market. Act as a proactive and trustworthy business partner, taking an omnichannel perspective (online and offline), and connecting customer needs with business priorities. Provide a complete overview of the profit & loss of a large unit, enabling informed decision-making and driving sustainable, long-term profitability.

    About the assignment
    • Lead, coach and develop a team of leaders and specialists, promoting individual growth and securing a high-performing team. Ensure talent development, succession planning and a safe, secure and compliant working environment.
    • As part of the management team, evaluate initiatives and processes to contribute to profitable growth, better decision-making and a stronger performance culture. Work closely with the Market Manager, management team and commercial teams, promoting business case thinking and fact-based decisions.
    • Take an active role in the financial business planning process, contributing analysis, insights and identifying development opportunities. Lead the country Business Plan together with the management team, ensuring alignment between financial goals and market priorities.
    • Drive and deliver insights in the monthly forecasting process, ensuring accurate and reliable figures for decision-making. Take ownership of the country P&L, including cost optimization, performance follow-up and scenario planning when needed.
    • Secure long-term profitable growth and financial independence by steering overall business performance in a way that benefits People & Planet. Protect and develop assets, ensuring all investments are based on solid analysis and deliver sustainable business impact.

    Apply now!

    We offer a permanent and full-time contract of employment, based in Belgrade, Serbia. In this role, you will be part of Serbian market management team and report to Market Manager.

    Our job ad will be open for your application until 21 April 2026. Please apply with your CV (in English) via our recruitment system.

    We strongly encourage and warmly welcome applications of people of all cultures, backgrounds and experiences because we believe that diversity in IKEA SEE makes us stronger. We are looking forward to getting to know you soon!

    Why working at IKEA is so much more than a job

    We're a company that cares about the lives of our co-workers. It's important for us that you feel respected, acknowledged, and included. No matter what position we hold at IKEA, you'll have a variety of benefits. Here are just some of them:
    • Health and well-being support- Private medical subscription, life insurance and access to 24/7 professional support for personal, emotional, legal or financial topics.
    • Recognition of your contribution - Salary increases based on performance and a One IKEA Bonus to reward our shared success.
    • Everyday support that makes a difference - Meal and transport allowance, fresh meals at work, and free coffee, juices and fruit.
    • Benefits for your home - Discount on IKEA products.
    • Opportunities to grow and develop - Access to learning, leadership development and career opportunities across IKEA markets and countries.
    • A safe and well-organised work environment - A structured workplace with a strong focus on safety, compliance and well-being.
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