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Tecnologia e Inovação

Technical Support Specialist

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  • Hyderabad, Telangana, India
  • TI & Soluções Digitais
  • Full Time

Descrição da vaga

  • ID da oferta: 326530

  • Data de publicação: 16/01/2026

    • Who you are

    As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people.
    You should co-ordinate, execute, support and follow-up different activities at IKEA units regarding broadcast, film and meetings, contributing to achieve the purpose and goals of Group Communication.
    You should have an experience from technical support at broadcast and digital meetings and fluent in English, both written and spoken is a must. Knowledge of IKEA Brand, culture and values should be prepared.
    You should have an ability to create structure, plan and prioritize assignments with high quality and an ability to work well under stressful situations – a problem solver and an ability to work independently and proactive. You should have an ability to give high quality and consistent service to the deliveries daily and to create an environment where the IKEA fundamental values characterize the everyday life.
    You are motivated by working towards strict deadlines with focus on accuracy and passionate about being part of a team and sharing knowledge/information. You should be able to Independently work in a high pace with focus on responsibility and be motivated by a daily working environment characterized by problem solving, creative thinking and the customer in focus and be having a service minded approach and a genuine interest in the field of technology.
    Good knowledge in MS Office and administrative computer skills, about our customers and their business and extensive knowledge about broadcast set-up and support of digital meetings is needed. Knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation.
    You should be motivated by working towards strict deadlines with focus on accuracy and be passionate about being part of a team and sharing knowledge/information, and be able to independent work in a high pace with focus on responsibility. And be motivated by a daily working environment characterized by problem solving, creative thinking and the customer in focus and have a service minded approach and a genuine interest in the field of technology.

    Your responsibilities

    Job specific key tasks and responsibilities
    • Provide technical support in relevant systems for various broadcasts, film and meetings.
    • Resolve technical issues related to network interruptions and functioning
    • Respond to project inquiries and assist in resolving challenges within the area of responsibility
    • Responsible for the operative delivery of the product, securing good functioning and maintenance.
    • Analyse, troubleshoot and diagnose hardware problems
    • Follow up delivery assignments according to set frames and keep the team informed • Support the workflow for the full production
    • Work proactively to develop the product and actively work with constant improvements

    Together as a team

    We’re the ones who make it possible for people to have a smarter life at home and a hassle-free and rewarding shopping experience. Together we work to find new digital solutions for every business need to help make IKEA a great and efficient place to work. We like to think of ourselves as innovative and modern, and we believe that nothing would actually work without us.

    More Information

    At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come
    join our team and be yourself with us!
    We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic
    protected by law. All employment decisions are based on qualifications, merit and business need.








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