Customer relation team leader (Shopping experience) - Budapest (Soroksár)

IKEA Industry Nantong is part of the Flatline unit of IKEA Industry Group. It is located in the New & High-tech Industry Development Zone, Nantong, Jiangsu Province. It covers an area of around 140, 000 square meters and has about 400 co-workers. Industry Nantong was established in 2012, and officially went into production in September, 2013. It is a highly automated furniture production demonstration company invested by IKEA Industry Group in China. Since its opening, Industry Nantong has been committed to realising the IKEA vision, and providing customers with home furnishing products with good quality and affordable prices. The company has created a high-quality, high-performing and competitive furniture manufacturing factory with measures that increase efficiency and reduce costs such as developing new materials, investing in new technologies, improving standardised processes. In terms of sustainable development, Industry Nantong actively respond to the call of the nation and fulfill its social responsibilities. In 2015, with the support of IKEA Industry Group, it invested 28 million RMB in solar photovoltaic power generation, generating power of 3.5 million kWh annually, achieving an annual reduction of CO2 emissions by 3,600 tons. All raw and packaging materials used by the factory are FSC certified, ensuring that the wood comes from quality managed and sustainably developed forests; and the factory is also committed to turning production waste into treasure, with a waste reuse rate of 95%. In recent years, Industry Nantong has been awarded the title of "Top 100 Enterprise" by Tongzhou District, Nantong City for several years in a row. In 2016, it was awarded "Smart Manufacturing Workshop of Jiangsu Province"; in 2019, it was awarded the advanced “Authorized Enterprise Organisation (AEO)”; and in 2020, it was awarded the "Level 2 Safe Production Standardised Enterprise". In the future, IKEA Industry Nantong will continue to practice our business idea of " offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them”, ensuring that the production process is safe and green, constantly improving our certifications and management systems, adhering to the unique IKEA culture and values, and striving to become a model for the home furnishing industry.

根据维护手册进行预防性维护             

定期完成维护任务，如定期更换机油、检查、重新调整、预防性维护，并按照维护说明进行             

故障排除             

备件维护             

模块级故障定位（继电器、打印、PLC）             

解决突发事件，执行必要的特殊任务             

操作自动化仓库集成系统

向所有系统供应商组织（AGV、AWH、WMS..）报告支持和维护

知识

能快速熟悉工作、业务的能力             

计算机知识与基本操作技能

机械、电气、自动化相关专业大专及以上学历              

电气、机械相关方面知识            

2年以上机械、电气技术员或工程师工作背景

中级英语水平（至少CET-4）         

自动化集成系统基本知识及操作经验

具备电工证、高空作业证等特种作业证书

动力

与宜家共同发展             

对系统、技术感兴趣             

专注于目标制定且有能力交付成果             

交流信息，知识和经验目标

能力

主动性和责任感             

发展意愿             

优先排序的能力             

对业务目标的高度承诺             

良好的沟通能力

发展业务,达成结果

领导和发展员工

激励

团结一致

寻求更好的工作方式

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